Heimstaden
Credit Controller
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Company Description
Heimstaden Bostad is a European residential real estate manager, with around 157,000 homes across nine countries with a property value of SEK 323 bn. We acquire, develop, and manage properties with an evergreen perspective. Guided by our Scandinavian heritage and values Dare, Care, and Share our mission is to Enrich and simplify lives through Friendly Homes.
We're now looking for a Credit Controller who enjoys bringing structure, solving problems and seeing things through. This is an important role where your persistence, organisation and attention to detail will directly contribute to maintaining healthy cash flow and delivering an excellent customer experience.
Job Description
As a Credit Controller, you'll take ownership of collecting outstanding debt, reconciling customer accounts and ensuring our records and reporting remain accurate and up to date. You'll work closely with colleagues across Finance and Operations while managing your own workload independently.
Success in this role comes from consistency. You'll be following up, investigating discrepancies and chasing outstanding payments every day. It's repetitive by nature, but if you enjoy creating order, staying on top of details and seeing issues through to resolution, you'll thrive.
Your responsibilities will include:
- Managing the collection of outstanding debts and overdue invoices.
- Reconciling customer accounts and investigating discrepancies.
- Preparing regular reporting on aged debt and collection performance.
- Following up consistently with customers to resolve outstanding balances.
- Negotiating payment arrangements where appropriate.
- Maintaining accurate records of customer interactions and payment activity.
- Supporting the continuous improvement of credit control processes.
- Working closely with Finance and Operations to resolve account-related issues.
- Escalating cases where necessary, including supporting legal recovery processes.
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Qualifications
Who we're looking for
We're looking for someone who enjoys working in a dynamic and supportive environment where you get to build structure and take initiative. You will enjoy the role if you are:
- Highly organised with exceptional attention to detail.
- Persistent and confident in following up until matters are resolved.
- Comfortable working with repetitive tasks while maintaining a high level of accuracy.
- Independent and naturally curious. Meaning you don’t just wait for the answers to come to you – you look for them.
- Analytical and able to identify discrepancies and reconcile accounts.
- Resilient, proactive and comfortable managing your own priorities.
- A clear communicator who can balance empathy with firmness when speaking to customers.
- Someone who enjoys creating structure and improving ways of working.
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What you'll bring
- Previous experience in Credit Control, Accounts Receivable or a similar finance role (ideally 2–5 years).
- Experience with reconciliations, reporting and debt collection.
- Good numerical and analytical skills.
- Experience using accounting systems (Dynamics 365 is an advantage).
- Proficiency in Microsoft Office, particularly Excel.
- The ability to work independently while collaborating effectively with colleagues.
Additional Information
Why Heimstaden?
At Heimstaden, you'll join a company where people genuinely care about one another and where your contribution matters. We believe in giving our employees responsibility, trust and the opportunity to grow. You'll be part of a collaborative team that values initiative, continuous improvement and doing the right thing for our customers.
If you're someone who enjoys bringing order to complexity, isn't afraid of chasing things to completion and takes satisfaction in seeing the numbers add up, we'd love to hear from you.
We are looking forward to see your application!
We conduct background checks as part of our recruitment process. If you have any questions regarding this, you are welcome to contact us!
At Heimstaden, we value diversity and believe that different perspectives create better decisions and a stronger work environment.
Compensation: up to GBP 0 - yearly
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