Fragomen
Credit Controller - French Speaking
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Job Description
Contract: Full-time, permanent
Team: EMEA Finance – Billing & Collections
Office Location: Sheffield, UK
The role:
This role is responsible for the collection of outstanding amounts in line with agreed credit terms, submission of client statements and consolidated billing schedules for key clients and working with all interested parties to deliver on target collection performance for the UK practice. The role is responsible for collections for EMEA region in addition to Global Clients as directed.
What your day will look like:
- Ensure prompt payment of customer invoices within agreed credit terms.
- Resolve collections issues with clients, establishing good relations with client AP departments and relevant contacts.
- Coordinate and monitor distribution of monthly client reminder statements and subsequent collections correspondence.
- Direct and resolve client and general invoice queries that arise.
- Responsibility for management of global key clients (blue chip) including monthly billing, management of billing process, liaising with client service team, resolving queries to ensure cash collections globally.
- Update Finance Management Team weekly regarding collection efforts.
- Escalate collection issues to managers/partners in a timely manner.
- Support the Client Service Managers (CSM) with collection recommendations.
- Prepare debtors reporting and analysis, to present to Partners, Finance Managers and CSM’s on a monthly basis.
- Review new clients/updated engagements for financial stability and appropriate collection terms.
- Prepare anticipated payment schedule and report against budget/target for each practice/client.
- Arrange special payment terms as approved by Practice Leaders with clients as directed and permitted under firm collections guidelines.
- Make recommendations regarding the write-off of old uncollectable balances or immaterial balances outstanding.
- Make recommendations to Finance Management for the referral of outstanding balances to Collections Agents.
The team:
We are recruiting a Credit Controller to join our global EMEA Billing & Collections team in Sheffield on a full-time permanent basis. This is a great opportunity to join a global finance team.
What we are looking for:
Essential criteria:
- French language skills.
- Relevant experience in credit control, preferably within the professional services industry.
- Experience dealing in a multi-currency environment.
- Ability to multi-task and meet deadlines.
- Strong computer skills including Excel and Word.
- Ability to demonstrate self-motivation and ownership of assigned work.
- Ability to seek assistance to resolve problems when necessary.
- Ability to communicate diverse information to resolve client’s issues.
- Strong written and verbal communication skills.
Preferred skills:
- Elite 3E experience a plus.
What we offer:
A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do.
We are extremely proud of our diverse workforce at Fragomen, and we are fully committed to providing equal opportunities.
At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our UK offerings include:
- Competitive Salary: We offer salaries that reflect your skills and experience.
- Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms.
- Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources.
- Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution.
- Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave.
- Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable).
- Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need.
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What to expect:
Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call. If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment. After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.
At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs.
Who we are:
At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.
We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website – https://www.fragomen.com/about/responsible-business-practices.html.
Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status. All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.
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Fragomen is the leading global immigration law firm with more than 6,000 professionals in nearly 70 offices across the Americas, EMEA and Asia Pacific, delivering services in over 170 countries. Ranked on both the Am Law 100 and Am Law Global 100, the firm is widely recognized for its leadership in immigration law and commitment to fostering a culture where diverse attorneys thrive and all individuals have equal opportunities to succeed. Fragomen helps corporations and individuals navigate the complexities of global mobility and provides end-to-end support across the immigration lifecycle, from strategic planning and policy design to compliance, government investigations, litigation and more. The firm combines legal acumen and advanced digital capabilities to simplify global mobility and deliver smarter, faster and more adaptive solutions via a suite of technology brands—including Nomadic, its business travel platform that enables real-time compliance, WorkRight, its multi-jurisdictional employment verification software and Simple Citizen, a digital solution designed to streamline the pathway to US citizenship. With a global presence, multidisciplinary approach and investment in technology, Fragomen is uniquely positioned to address today’s immigration challenges and shape the future of workforce mobility.
Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.
At Fragomen, we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices:
- #LifeAtFragomen: We drive innovation and change. We respect colleagues, embrace diversity, and empower others.
- #FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA—and always has been. Year after year, we are recognized as leaders in diversity in our industry.
- Giving Back: We have a deep history of giving back to the communities where we live and work—and we continue that mission today. Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families.
- Corporate Social Responsibility: We believe there is more to success in business than generating profit—we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients.
- Sustainability: Fragomen is focused on sustainability in our business operations and practices—and we know there is much work to be done, with countless opportunities available to minimize our impact on the environment.
- Well-being: We are committed to implementing firm
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