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Credit Controller Job Role for UK P&I Club and Defence
12 month FTC
Main Responsibilities:
- Producing and rendering premium and contra debt statements for the Clubs respective brokers and members.
- Chasing debts by email and/or telephone and recording progress for tracking purposes until balances received and cleared or if escalation required to the u/w team.
- Working closely with the Underwriting Teams to resolve unpaid premiums from the members and to discuss potential NoCs requirements where necessary.
- Investigation of received remittances from Brokers and Members in order to identify relevant correct premiums to be applied with the payment.
- Clearing the cash receipts on the AS400 accounting system.
- Manage the daily internal transfers of cash receipts between Eclipse (in run-off) and the AS400.
- Liaising with the Underwriters/technicians to resolve issues surrounding outstanding cashes and accounting issues (premium calculations difference, etc.) in order to reduce the Clubs unallocated cash and aged debt positions.
- Maintaining the unallocated cash items so there are few or no items over 30 days old.
- Make regular payments of return premiums, brokerage, continuity credits, or any credit refunds required.
- Set up new payee bank details with AS400 for outbound settlements.
- Verbally verifying those bank details where required.
- Identifying, querying and clearing potential offsets to keep the accounts clear.
- Dealing with both Internal/External queries in a timely manner.
- Managing the daily cash receipts within the team on a weekly rotation, ensuring the information is added to the cash tracker efficiently and accurately.
- Assisting the team members for coverage of tasks during holidays and other absences.
- Providing regular updates to the Operations Manager surrounding the designated portfolio of accounts being managed.
- Review of processes and procedures to see what tasks could possibly be automated for more efficiency and streamlining.
- Ad hoc tasks delegated by the Operation Manager support the teams progress.
- Completing assigned training course for their continual personal and business development and growth.
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Person Specification:
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Qualifications and Experience:
- A degree in finance, business administration, or a related field is preferred.
- Previous experience in claims processing, credit control, or a similar role is advantageous.
- Familiarity with financial systems and software, such as Eclipse and AS400, is desirable.
Skills and Competencies:
- Strong analytical skills with attention to detail and accuracy.
- Excellent communication skills, both written and verbal, for effective interaction with internal and external stakeholders.
- Proficiency in Microsoft Office Suite, particularly Excel, for financial reporting and data analysis.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Problem-solving skills to address and resolve issues promptly.
Personal Attributes:
- Highly organized and able to maintain meticulous records.
- Proactive and self-motivated with a willingness to learn and develop.
- Team player with a collaborative approach to work.
- Professional and courteous demeanor, with a strong sense of integrity and confidentiality.
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Skills
Credit Control
Debt Collection
Financial Reporting
Analytical Skills
Communication Skills
Microsoft Office
Problem Solving
Attention to Detail
Team Collaboration
Cash Management
Accounting Systems
Process Improvement
Customer Service
Time Management
Record Keeping
Training
Location