Credit Controller Biggleswade

A vacancy has arisen within our Credit Control department based in Biggleswade for a Credit Controller.

The role contributes to the success and profitability of Liebherr-Great Britain Ltd and Liebherr Construction Equipment Ireland Ltd, by maintaining an effective credit process and developing positive customer relationships with new and existing customers whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.

Your Responsibilities

• Opening and assessing new customer accounts.
• Managing a wide and diverse ledger with effective cash collection.
• Being responsible for the day-to-day management of customer accounts ensuring completeness, accuracy and validity.
• Preparing internal reports to include but not limited to debtor days, queries and cash management.
• Calculating and reviewing of bad debt provision.
• Reduction of overdue debtor balances.
• Provide assistance to other team members in the sales decision-making processes such as deferred settlement payment plans, payments in advance and progress payment based credit line facilities.
• Providing a point of reference to departmental managers and the board through the effective management of credit accounts and query reports.
• Establishing credit lines, reviews, updates and amends lines internally and with customers.
• Providing direct customer contact through various means of communication and recognises when to meet directly with customers to build and strengthen relationships.
• Taking the lead in instigating and managing collection of payments via small claims or litigation as appropriate.
• Acting as a role model for the organisation when meeting with customers face to face recognising that importance of company image in the development of customer relations.
• Intuitively recognising when to support the Credit Manager in matters relating to their role.
• Any other duty as required by management commensurate with the post.