University of Oxford
Credit Controller
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Credit Controller
Credit Controller – Finance Division
Location: Great Clarendon Street, Oxford OX2 6DP (with hybrid working option) Salary: Grade 4: £28,437 – £32,108 per annum | Contract: Full-time, fixed-term until 31 July 2027
As Credit Controller within the Finance Division at the University of Oxford, you’ll help manage income, resolve customer queries, and optimise credit control processes. Join our team supporting the world’s leading university in delivering cutting-edge teaching and research.
About the University
Nestled in the historic streets of Oxford ("the city of dreaming spires"), the University has been ranked the world’s best university for ten years running. Blending centuries-old tradition with revolutionary innovation, it’s a place where your contributions shape real-world impact—from sustainability to healthcare revolution. Here, you’ll be part of a diverse, inclusive community that cares for your wellbeing, growth, and ambitions.
The Finance Division ensures the University’s financial stability by aligning financial strategy with long-term goals, supporting exceptional research and education.
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What We Offer
- 38 days’ annual leave (+ option to buy up to 10 extra days, extra leave for long service)
- UK’s most generous family leave: 26 weeks full-pay maternity/adoption, 12 weeks’ paternity/partner leave
- Hybrid/flexible working tailored to your lifestyle
- Excellent pension scheme (contributory)
- Affordable sustainability: Cycle loans, discounted transport, season ticket loans (£80/year)
- Culture, sports, and social clubs to build community
The Role
As Credit Controller, you’ll:
- Manage customer accounts to ensure timely debt collection while delivering premium service to internal/external stakeholders.
- Investigate and resolve account queries, monitor overdue debts, and recommend recovery actions.
- Maintain accurate records in Oracle Accounts Receivable and contribute financial reporting.
- Apply professional judgement to complex cases and supportз target datasend credit control standards.
- Collaborate with teams to improve Debtors Control processes and meet University strategic priorities.
- Start contributing quickly (ideal for candidates available to join promptly).
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Sponsorship note: This role cannot offer UK visa sponsorship.
Requirements
You’ll need:
- Workload management skills: Organising accounts, meeting deadlines independently.
- Strong communication: Confident telephone presence, discretion with sensitive matters.
- Problem-solving judgement: Proven credit control experience for non-standard/complex debts.
- Administrative & IT expertise: Proficient in Microsoft Word/Excel + databases.
- Basic education: Standard level expected.
Location: Oxford OX2 6DP Date: Applications close 12:00 noon on 13 July 2024; Interviews 21 July (in-person).
To apply, submit: A covering letter, CV, and referee details.
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