AXIS (AXIS Capital)
Credit Controller - Open Market
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Credit Controller - Open Market
Credit Controller – Open Market
AXIS Capital
Join AXIS Capital—a trusted global provider of specialty lines insurance and reinsurance—where we deliver outstanding client service, intelligent risk management, and superior risk-adjusted returns for our stakeholders. At AXIS, our entrepreneurial, disciplined, and ethical culture empowers employees of all backgrounds to thrive. We celebrate diversity and foster an inclusive workplace where everyone is welcome, supported, and valued. Our commitment to equality means all qualified applicants will receive fair consideration, irrespective of protected characteristics.
AXIS Capital is committed to creating an environment where everyone—regardless of age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected characteristic—feels respected and empowered to succeed.
How This Role Contributes to Our Success
The Credit Controller – Open Market plays a key role in:
- Aiding premium collection
- Enhancing cash flow
- Minimizing debt
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Key Responsibilities
- Monitor & manage outstanding premium balances across multiple insurance products
- Collaborate with brokers and underwriters (at least monthly) to resolve discrepancies and ensure timely payments
- Chase overdue balances via phone, email, and in-person meetings, maintaining professional and diplomatic communication
- Maintain records of all client interactions, ensuring accurate, up-to-date notes in the insurance accounting system
- Escalate problematic accounts to Underwriting and Premium Accounting teams, recommending appropriate action
- Liasise with Accounting & Reconciliation (A&R) teams to resolve system issues
- Engage with Offshore teams when required
- Stay informed of London Market financial news affecting brokers within your remit
Who You Are
We acknowledge that individuals bring unique talents, so while your experience should align with the following, we encourage creative problem-solving to match AXIS’s needs:
Essential Qualifications & Skills
- Strong knowledge of principles and practices in general insurance
- Familiarity with the Lloyd’s market
- Analytical aptitude with a keen eye for detail
- Exceptional organizational skills and time management
- Effective communication skills (written & verbal)
- IT proficiency (preferred but not mandatory)
- Intermediate to advanced experience in Excel, Word & Access
- Familiarity with IRIS or Lloyd’s/Company bureau systems (plus point but not essential)
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Role Factors
- Typical Office Requirement: 9 days per calendar month, plus flexibility for additional days when needed.
Why Join AXIS?
Discover a meaningful career with rewarding challenges and opportunities to make a difference in the evolving landscape of insurance and reinsurance. At AXIS, we invest in our staff with a comprehensive benefits package, including:
✅ Medical coverage for you and your family ✅ Health and wellness programs ✅ Retirement planning support ✅ Tuition reimbursement ✅ Paid annual leave ✅ Plus much more
Open to all backgrounds and career stages—come grow with us.
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