AXIS (AXIS Capital)
Credit Controller - Open Market
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Credit Controller - Open Market
Credit Controller – Open Market
About AXIS Capital
This is your opportunity to join AXIS Capital — a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk-taking, and superior risk-adjusted returns for our shareholders. We also pride ourselves on maintaining an entrepreneurial, disciplined, and ethical corporate culture.
As a member of AXIS, you join a top-tier team in the industry.
AXIS believes we are only as strong as our people. We foster an inclusive, supportive culture, encouraging employees from all backgrounds to bring their whole selves to work.
Equal opportunity applies: All qualified applicants will receive consideration without regard to protected characteristics, including age, ethnicity, gender identity, disability, veteran status, or any other non-merit factor.
About the Role: Credit Controller – Open Market
How Access Capital Benefits From You
This role supports AXIS by:
- Aiding premium collection
- Enhancing cash flow
- Minimising debt and credit risk
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Key Responsibilities
- Monitor and manage premium balances across multiple insurance products
- Collaborate with brokers and underwriting teams (monthly minimum contact) to:
- Resolve discrepancies
- Promote timely premium payments
- Follow up on overdue balances via:
- Phone
- Face-to-face meetings
- Maintain professionalism and diplomacy throughout
- Keep communication records accurate and well-documented in our insurance accounting system
- Escalate complex accounts to:
- Underwriting teams
- Premium Accounting management
- Suggest potential solutions
- Support technical fixes in collaboration with the Accounting & Risk (A&R) team
- Liaise with offshore teams as required
- Stay aware of London Market financial updates regarding brokers in your remit
Although the role primarily focuses on credit control duties, additional responsibilities may also be assigned periodically depending on operational needs.
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Requirements
Core Qualifications
- General insurance knowledge (principles and practices)
- Lloyd’s market familiarity strongly preferred
- Strong analytical skills
- Exceptional organisation and time management
- Effective communication (written & verbal)
Technical Skills (Ideal, Not Mandatory)
- Proficiency in Excel and Word
- Experience with Microsoft Access
- Familiarity with IRIS systems (preferred, though not essential)
- Knowledge of Lloyd’s or company bureau systems
Work Arrangement
- Typically 9 office days per calendar month
- Additional days may be required based on operational needs
What We Offer
AXIS provides a comprehensive and competitive benefits package, including:
- Medical plans for you and your dependents (partner/spouse included)
- Health & wellness programs
- Retirement plans
- Tuition reimbursement
- Paid annual leave and more
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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