Hutchison Ports (UK)
Credit Controller
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
The Role
Hutchison Ports – Port of Felixstowe is the UK’s largest deep-water container port and a key gateway for global trade. We are currently looking for a Credit Controller to join our Finance team, playing a key role in managing customer accounts and supporting the effective collection of revenue across the business.
This role focuses on the collection, control and administration of monies owed to the Company, ensuring that customer accounts are managed in line with credit policy and financial controls. You will be responsible for monitoring outstanding debt, allocating payments, resolving queries and maintaining accurate account records to support strong financial governance.
Working as part of the Accounts Receivable team, you will liaise daily with both internal stakeholders and external customers, helping to ensure prompt payment, minimise risk and maintain positive customer relationships.
Our Benefits – Rewarding the people who keep our port moving
We offer a strong, reliable benefits package designed to support your financial security, wellbeing and long term development:
Financial & Security
- Competitive pension: 8% employer contribution (min 4% employee)
- Life Assurance: 14× annual salary for pension scheme members (4× for non-members)
- Annual profit share bonus and performance related bonus
Health & Wellbeing
- Employee Assistance Programme (EAP): confidential counselling, stress & anxiety support, financial wellbeing guidance, plus access to our Wellbeing Hub
- On site Occupational Health Team and wellbeing support
Time, Flexibility & Community
- Paid leave, enhanced sick pay terms, and family friendly policies
- Volunteering days supporting our local community
- Perkbox retail discounts, wellbeing content and savings across hundreds of brands
Growth & Development
- Access to development pathways, accredited training, and career progression opportunities across our port network
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Role Overview
Key responsibilities include:
- Process and allocate customer payments, ensuring accuracy across finance systems.
- Monitor customer accounts, identifying outstanding debt and changes in payment behaviour, and taking appropriate action.
- Manage debt collection processes in line with agreed credit terms, escalating where necessary to minimise risk.
- Liaise with customers to resolve invoice queries and disputes, working with internal teams to achieve prompt resolution.
- Maintain accurate account records, ensuring all transactions and communications are recorded.
- Prepare regular debt reports and cash flow summaries for management.
- Process Direct Debit collections and manage any rejections or related queries.
- Support audits and contribute to administration and process improvement activities.
- Ensure compliance with financial policies, procedures and controls.
What you need:
- Experience within a Credit Control or Accounts Receivable environment.
- Experience working with computerised finance systems (Oracle Fusion desirable).
- Strong numerical skills and attention to detail.
- Ability to manage high volumes of data and work accurately to deadlines.
- Good communication skills, with the ability to engage professionally with customers and colleagues.
- Proactive approach to problem-solving and decision-making.
- GCSEs (or equivalent) including English and Maths.
- Relevant professional qualification (or working towards) desirable.
Shifts & Pay
- Basic salary: Starting salary of £30,232
- Hours: 37.5hrs per week – Monday to Friday
Inclusion & Community
We are committed to creating an inclusive, welcoming workplace where everyone can thrive. We celebrate individual differences and believe that embracing diversity drives innovation, creativity, and stronger collaboration across our teams.
As part of this commitment, we consider all qualified applicants and encourage open conversations about flexible working. We offer a supportive, community-focused environment and are proud to hold Chartered Status from Women in Maritime.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our dedicated Diversity & Inclusion committee supports a range of employee networks, including our Women’s Network, PRIDE, Early Careers, Veterans & Reserves, Disability, and Culture groups.
The Recruitment Process - What is involved?
Our recruitment process has been designed for you to easily apply and highlight the best of your skills, expertise and personal attributes. We want you to be prepared, confident and the best version of you for this role.
- Apply online – share your relevant experience and transferable skills.
- Anonymous shortlisting – all identifiable details are removed before hiring managers review applications.
- Interview & task – scenario-based activity + competency interview.
- Outcome – we aim to update all candidates as soon as possible.
Hutchison Ports UK is able to sponsor skilled worker visas in cases where the role fits the requirements set out by the UK government. Please refer to the government website via this link to understand the requirements needed. In cases where a post-study visa is used initially, it may be the case that the skilled worker visa requirements will not be met once this visa has expired.
Hutchison Ports is committed to creating and developing an inclusive work environment with a diverse workforce. We will consider all qualified applicants and encourage discussion about flexible working opportunities. We offer a supportive, community environment and have been awarded Chartered status by Women In Maritime. Our D&I committee oversees multiple employee networks including - Women’s Network, PRIDE, Early Careers, Veterans & Reserves, Disability and Culture.
Apply Today
Bring your commitment, teamwork and drive and we’ll give you a career, not just a job.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills