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Credit Controller
Credit Controller – 12 Month Fixed Term
Location & Hours
- Location: Telford | Hybrid (3 days per week on-site)
- Contract: Full-Time, Permanent
- Hours: Monday–Friday (40 hours)
Benefits
- Competitive salary
- Generous annual bonus
- Life Assurance
- Health Care Cash Plan
- 25 days holiday + bank holidays (rising with service)
- Enhanced Maternity & Paternity Family Leave
- Enhanced Bereavement Leave
- Pension Employer Contribution Scheme (matched up to 8%)
- Exclusive access to Müller Rewards (online/in-store discounts & development opportunities)
About the Role
Müller, a family-owned business with 31,000+ employees across Europe, specialises in leading dairy products (yogurts, desserts, butter, flavoured milk, and private-label brands). As part of the Unternehmensgruppe Theo Müller, the UK & Ireland team invites applications for a Credit Controller (12-month fixed term), playing a critical role in cash flow, debt management, and customer relationships within the fast-paced FMCG sector.
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Key Responsibilities
- Proactive debt collection via phone and email to reduce Day Sales Outstanding (DSO)
- Maintain and reconcile the sales ledger
- Ensure payments align with agreed payment terms
- Investigate and resolve invoice, pricing, and delivery queries
- Build relationships with internal teams and external customers
- Monitor credit limits and escalate risks as needed
- Support month-end processes and reporting
- Deliver high standards of customer service
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Essential Requirements
- Proven experience in credit control, finance, or FMCG/banking
- Knowledge of SAP/AS400 (desirable but not essential)
- Strong negotiation and communication skills
- Sound understanding of finance processes
- Intermediate/advanced Excel proficiency
- Highly organised with a strong attention to detail
About Müller
Founded on principles of quality, innovation, and growth, Müller aims to create an inclusive workplace where everyone thrives. Applications from all backgrounds are encouraged, regardless of whether all listed criteria are met.
Apply now: www.mullercareers.co.uk
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