Heriot-Watt University
Credit Controller
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Credit Controller
Credit Controller
Directorate: Finance Directorate
Salary: £26,707 – £31,236 per annum (Grade 5)
Contract Type: Full-time (1FTE), Open-ended
Reward & Benefits: 28 days annual leave + 9 building closed days for full-time staff
About the Role
We are seeking an experienced and motivated Credit Controller to join our Accounts Receivable Team. The role involves managing the collection of revenue due to the University from diverse sources, ensuring all activities comply with financial regulations and procedures.
The ideal candidate will have:
- A minimum of 2 years’ experience in credit control, cash collection, or accounts receivable
- Business-to-business (B2B) collections experience in a fast-paced financial environment
- Advanced Excel skills (VLOOKUPs, Pivot Tables, data analysis)
- Strong communication, organisation, and stakeholder management abilities
- A proactive, detail-oriented approach
The role operates on a hybrid basis (minimum 3 on-site days per week at our Edinburgh campus).
Key Responsibilities
- Managing credit control, including:
- Tracking University debtor ledgers
- Issuing payment reminders, resolving disputes, and negotiating arrangements
- Liaising with internal/external stakeholders to drive collections and invoicing
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Student debt management:
- Contacting students with overdue balances
- Arranging immediate payments for outstanding tuition fees
-
Supporting collections teams, including:
- Collaborating with Research Grants Team on funding body invoicing
- Investing in operational efficiency through process improvements
-
Administrative duties:
- Cash matching, reconciliation, and account record maintenance
- Generating ad-hoc reports and investigations
-
Ensuring compliance with University financial regulations
Requirements
Essential Qualifications & Experience
- Minimum 2 years’ experience in credit control, accounts receivable, or cash collection
- B2B collection experience (preferably within a large organisation)
- Proficiency in financial systems and Excel (advanced functions required)
- Exceptional communication (written/verbal) and interpersonal skills
- Ability to manage priorities under deadlines and work independently/together
- A customer-focused, problem-solving mindset
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable (But Valued)
- Experience in higher education/public sector environments
- Tuition fee collection or student debt management background
- Grants/tuition funding invoicing experience
- Accounting or credit management qualifications (or willingness to pursue)
Why Heriot-Watt?
At Heriot-Watt University, we uphold equality, diversity, and wellbeing as core values. This role supports our strategic ambitions in enabling an outstanding experience for students, staff, and partners. We welcome applications from all backgrounds—including those seeking flexible working (e.g., part-time, job-share).
Heriot-Watt is Scotland’s most international university, offering a dynamic environment at campuses in Edinburgh, Dubai, Malaysia, and beyond.
How to Apply
Submit the following via Heriot-Watt’s online recruitment system by midnight, 17 July 2026:
- A cover letter outlining your suitability and interest
- Current CV
Important note: No visa sponsorship is available for this role.
JOIN OUR FLROURISHING COMMUNITY 🌟 Let’s collaborate, innovate, and achieve together.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills