Direct Commercial Limited
Credit Controller
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Credit Controller
Location: Chelmsford (office-based, full time) Contract: Full-time, permanent
About the Role
We are looking for a confident and proactive Credit Controller to join our finance team in Chelmsford. This role is ideally suited to someone with previous credit control experience, preferably gained within an insurance environment, who is comfortable managing broker accounts and taking ownership of debt collection activity. The successful candidate will be confident on the phone, able to build strong working relationships with brokers, and equally comfortable in challenging, escalating, and chasing overdue balances in a professional but firm manner.
Key Responsibilities
- Take ownership of a portfolio of broker accounts and manage the end-to-end credit control process.
- Proactively chase overdue balances via telephone, email, and other agreed upon communication methods.
- Build effective working relationships with brokers while maintaining a firm and commercially focused approach to collections.
- Confidently challenge late payment behaviour and escalate overdue debt as necessary.
- Monitor aged debt and ensure follow-up activity is completed in a timely and consistent manner.
- Investigate and resolve account queries that may delay payment, collaborating closely with internal teams.
- Assist with account reconciliations, statement reviews, and general sales ledger administration as required.
- Provide regular updates on overdue accounts, disputed items, and collection progress to management.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills and Experience Required
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Essential: Previous experience in a credit control role.
- Preferred: Experience within an insurance environment.
- Strong telephone manner with the confidence to communicate assertively and professionally with customers.
- Comfortable challenging brokers and chasing outstanding debt in a clear, direct, and constructive manner.
- Strong negotiation and problem-solving skills.
- Ability to manage workload and prioritise a busy ledger effectively.
- Strong attention to detail and competent record-keeping skills.
- Proficient in finance systems and Microsoft Office, especially Excel.
- An asset: Experience with Microsoft Dynamics Business Central.
- Must be resilient, organised, and able to remain calm under pressure.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills