City St George's, University of London
Credit Manager (Redeployee & Internal Applicants Only)
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Please note
This role is only open to redeployees and internal applicants at City St George's.
To apply as a redeployee, please email your CV and cover letter to RecruitmentCoordinators@citystgeorges.ac.uk with the job title and reference number, demonstrating how you meet the essential criteria outlined in the person specification.
About Us
City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
Background
The Finance team at CSG has been restructured to create a more integrated, agile, and resilient function, with clearer roles, stronger accountability, and enhanced career development opportunities. The new team structure strengthens our ability to sustainably meet the evolving demands of the University, providing clearer professional disciplines, defined career pathways, and greater opportunities for progression.
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Responsibilities
- Lead and supervise the Credit Control team, ensuring accurate student fee billing, timely debt collection, and prompt receipt of Student Loan Company income.
- Deputise for the Income Manager and provide cover for the Accounts Receivable Manager when required.
- Support operational delivery by undertaking Credit Controller duties during peak periods or staff absences, and manage relationships with external debt collection agencies to ensure effective recovery of outstanding debts and continuity of service.
Person Specification
- Degree-qualified (or equivalent experience) with significant accounting and financial management expertise, strong analytical and organisational skills, and knowledge of compliance, governance, and financial controls.
- An effective leader with excellent communication and stakeholder management skills, able to drive service improvements, manage competing priorities, and deliver high-quality customer service.
- Demonstrates initiative, accountability, and commitment to equality, diversity, sustainability, continuous learning, and the University's values, with the ability to work independently and collaboratively.
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Additional Information
Closing date for applications: 19 July 2026 at 11:59pm
City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.
The University of business, practice and the professions
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