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Credit Officer
Job Title: Credit Role – Crewe Office
About the Company
Heard of us?
We’re an ambitious, forward-thinking global business that builds transformative solutions for our customers. Our focus is on delivering best-in-class sustainable mobility, connectivity and technology solutions.
- Established in 1990, we’ve continually expanded into new markets and led the way in sector trends.
- Our mission is to help businesses adapt to the future, leveraging opportunities in the energy transition.
- Sustainability lies at the core of our offering, with leading e-mobility solutions guiding businesses to a more connected, sustainable future.
We’re growing and encourage you to join us on our journey of innovation.
Job Description: Credit Analyst/Manager
Location: Crewe (UK)
Working Arrangement: Full-time
Training & Development:
- Full training provided
- Support for qualifications: CICM (Chartered Institute of Credit Management) or AAT (Association of Accounting Technicians)
About the Role
We’re looking for join our Credit team—whether you’re at the start of your career or seeking your next challenge.
While prior experience in credit or risk management is helpful, the right attitude is our top priority.
Key Responsibilities
Daily Operations & Tasks
- Process new credit applications, gathering essential information and making sound, informed decisions
- Meet and exceed agreed Key Performance Indicators (KPIs), including:
- Achieving final decisions within 1-2 days of agreed service standards
- Managing applications handled per day
- Reducing pending applications in Credit Control
- Risk mitigation: Identify opportunities to enhance approval rates, productivity, or workflow efficacy.
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Stakeholder Management & Collaboration
- Build and maintain strong working relationships across departments
- Engage in cross-departmental projects to improve team and departmental performance
- Share insights and development ideas to enhance credit processes and systems
Performance & Escalation Management
- Ensure consistent credit underwriting standards
- Meet departmental Service Level Agreements (SLAs)
- Maintain detailed records of all underwritten accounts
- Escalate accounts and issues as needed
- Mange account managers to minimise escalations
- Contribute to bad debt management to support overall Credit Department strategies
Essential Qualities
- Positive, team-oriented attitude
- Strong communication skills for stakeholder engagement
- Able to prioritise workloads effectively
- Sharp attention to detail
- Flexible mindset on processes and structure
Experience in credit or debt management is desirable but not mandatory.
Why Join Us?
- Inclusive Culture: We value diversity, innovation, and a supportive work environment
- Growth Opportunities: Competitive packages with core benefits, bonus potential
- Agile & Innovative Environment
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Inclusion & Diversity at Radius
We champion:
- LGBTQ+ Inclusion
- Cultural Diversity
- Women’s Empowerment
- Mental Health & Neurodiversity Support
- Disability-Friendly Initiatives
Additionally:
- Global Female Health Policies & Support Networks
- Endometriosis-Friendly Workplace (UK)
- Mental Health First Aiders
- Disability Confident Employer (Level 1)
- Supporters of local events: Crewe Pride, Cheshire Pride
Employee benefit schemes include give-as-you-earn philanthropy and community support initiatives.
Next Steps
Apply online if you're ready to join! For questions about the role or company culture, contact our Talent Team.
Applications are open to all, regardless of:
- Age
- Disability
- Gender identity & expression
- Race, faith, or background
- Socioeconomic factors
- Sexual orientation
ARA (Adjustments & Reasonable Accommodations): If you require any adjustments during the recruitment process, please notify us and we’ll accommodate wherever possible.
This vacancy may close early if there’s high competition or if priorities shift.
Note to recruiters: Only verified applications sent via our Applicant Tracking System (ATS) are considered to avoid speculative submissions. Any unsolicited CVs are treated as gifts.
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