Hotel Co 51
Crew Member - Moxy Chester
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Crew Member - Moxy Chester
Crew Member - Moxy Chester
Position: Full-time contract
Gross Salary: £13.62 per hour
About the Role
We are seeking a friendly, passionate and energetic Crew Member to join our dynamic team at Moxy, delivering exceptional front-line service.
As a Crew Member, you’ll be our first point of contact for guests, providing attentive and customer-focused service while representing Moxy’s brand standards. Your role requires teamwork, adaptability, and a genuine desire to create positive experiences for guests. We actively encourage you to bring your unique personality to the role while fostering excellent teamwork.
Key Responsibilities
- Deliver top-quality customer service in a friendly, engaging manner
- Act as first point of contact for guests internally and externally
- Answer both internal and external calls
- Maintain knowledge of hotel facilities and services
- Address general guest requests efficiently and professionally
- Be flexible with working hours, including night shifts as required
Your Journey with Us
We support your growth with:
- Training and development opportunities
- Health Cash Plan
- Discounted accommodation for you and your Friends/Family at Marriott hotels worldwide
- Discounts on food & beverages across Marriott properties
- Enhanced Maternity/Paternity/Adoption pay
- Access to a pension scheme
- 28 days annual holiday (progressively increasing to a max of 33 days)
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What We’re Looking For
While no prior experience is mandatory, the following will help:
- Experience in the service industry
- Familiarity with hotel systems such as Opera and/or Micros
- Understanding of Food Safety & Licensing laws
- Personal insight into the travel industry
Candidates may be assessed through a personality evaluation during the recruitment process.
About Hotel Co 51
Hotel Co 51, based in Amsterdam and operating since 2020, manages brands such as Moxy Hotels, Courtyard by Marriott, Element by Westin, and AC Hotels by Marriott across 8 countries, including the UK, France, Netherlands, and more.
The company champions a people-first approach, prioritising team wellbeing and exceptional guest experiences. Learn more at www.hotelco51.com.
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About Marriott International, Inc.
Headquartered in Bethesda, Maryland, USA, Marriott boasts an extensive portfolio comprising luxury, premium, select, midscale, extended stay, and all-inclusive brands—spanning 9,800+ properties across 145 countries. Alongside its Marriott Bonvoy® loyalty programme, Marriott provides a wide range of global hospitality solutions.
Discover Moxy
A bold, unconventional hotel experience designed for the young at heart, Moxy challenges traditional hospitality conventions. Since launching, Moxy has welcomed guests in over 135 properties across 25+ countries, characterised by its industrial, playful, and sociable design at attainable price points.
Aimed at fostering nonconformity, originality, and a bold spirit, Moxy embodies playfulness – inviting guests to Play On at every turn.
For more, visit www.moxyhotels.com or engage with the brand on TikTok and Instagram under #atthemoxy.
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