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Crime Prevention Officer
Crime Prevention Officer (CPO) – Multi-Site Role
About the Role
Working Pattern: This is a mobile, multi-site role requiring flexibility to support operational needs across Aberdeen, with shift patterns varying depending on site requirements.
As a Crime Prevention Officer (CPO), you will be a highly visible frontline presence, working closely with store teams, Retail Security Officers (RSOs), local authorities, and law enforcement partners to:
- Deter criminal activity and anti-social behaviour
- Support safer retail environments
- Investigate organised retail crime
This role combines operational security delivery, coaching, compliance monitoring, and intelligence gathering, ensuring frontline security teams operate effectively. Success requires strong observational skills, clear communication, proactive engagement, and uncompromising professionalism.
Key Responsibilities
Crime Prevention & Security Operations
- Maintain a highly visible security presence to deter theft, anti-social behaviour, and organised retail crime.
- Conduct proactive patrols and observations across assigned retail locations.
- Respond effectively to incidents, alarms, and suspicious activity, taking appropriate action and escalating when necessary.
- Monitor CCTV and security systems to identify and investigate criminal activity.
- Produce accurate incident reports, intelligence submissions, and evidential documentation.
- Support crime reduction initiatives through intelligence-led operations.
- Build and maintain strong relationships with local police forces, community safety partnerships, and authorities.
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Training & Quality Assurance
- Co середний, mentor, and train Retail Security Officers (RSOs).
- Promote and uphold frontline security standards across all locations.
- Conduct site audits to ensure compliance with company policies and contractual requirements.
- Identify training gaps and provide constructive feedback to improve team performance.
Stakeholder Engagement
- Develop strong working relationships with store leadership and colleagues.
- Serve as a trusted point of contact for security concerns and crime prevention.
- Deliver a professional, customer-focused service while maintaining safety.
- Assist customers, colleagues, and visitors in maintaining a secure environment.
Intelligence & Compliance
- Gather, record, and share relevant intelligence with the Crime Intelligence Team.
- Support intelligence-led deployment plans and preventative strategies.
- Ensure full compliance with company policies, regulations, and licensing requirements.
- Undertake additional duties as requested by supervisors or senior management.
Requirements
Essential
- Right to Work in the UK
- Valid UK Full Driving Licence (essential for multi-site mobility)
- Valid SIA Door Supervisor Licence
- Valid SIA CCTV Licence
- Security, retail security, or loss prevention experience
- Excellent observational and communication skills (with strong report-writing ability)
- Ability to manage and de-escalate challenging situations
- Strong professional approach with a customer-focused mindset
- Flexibility to work diverse shifts, including weekends and bank holidays
- Willings to travel across the designated region
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Desirable
- Experience in a multi-site retail environment
- Knowledge of organised retail crime and prevention strategies
- Training experience with security personnel
- Audit and compliance check experience
- Past collaboration with police, local authorities, or community safety organisations
- Additional conflict management or security qualifications
About the Company
OCS UK & Ireland is a leading facilities management company with:
- Over 50,000+ colleagues
- £2bn+ annual turnover
- Innovative, award-winning services in security, facilities, cleaning, and catering
Our Mission: "To make people and places the best they can be—for colleagues, customers, and communities."
TRUE Values: Trust. Respect. Unity. Empowerment.
Why Work for OCS?
✅ Award-Winning Employer – Ranked 36th on Glassdoor’s Best Companies to Work For 2025. 🚀 Digital Learning – OCS Academy provides continuing education to help you grow. 🙂 Retail Perks – Hapi app offers exclusive discounts, rewards, and wellbeing support. 📝 Career Growth – Over 600+ active training courses for UK&I colleagues. 💰 Flexible Pay – Early wage access via Wagestream App (condition-specific).
At OCS, we believe our people are our greatest asset. As an equal opportunities employer, we welcome applications from all backgrounds, have adjustments, and offer structural career progression.
Apply now to join a supportive, dynamic team dedicated to safety, excellence, and growth.
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