Navigate Response Ltd
Crisis Communications Manager
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About us:
Navigate Response, an Ambipar company, is the strongest global crisis communications network specializing in the international shipping, port and offshore industries. Headquartered in London, Houston, and Singapore, we operate a global network of 45 offices in 30 countries around the world.
We provide expert advice, counsel, and hands-on support to ensure that our clients' side of the story is presented to the outside world in a consistent, coherent, and professional manner. Preparation is key to successful crisis communications, and we provide annual planning, testing, exercising, and training services to all our clients.
About the role:
Based at our London headquarters, the crisis communications manager will be an integral part of the Navigate Response team – managing initial responses to incidents and manning our 24/7 incident line. The role will also involve coordinating emergency response drills and working with our senior trainers (and on your own) to provide high-quality media response training to our clients at all levels.
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Day-to-day duties will include:
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- Leading crisis communications activities for some of the hundreds of cases we respond to every year
- Developing crisis communication strategies for incident response
- Drafting written communications & copywriting
- Acting as a press officer and managing media interactions
- Media and social media monitoring
- Developing and maintaining outstanding relationships with clients
- Conducting business development activities
What we look for in candidates:
- Excellent (and we do mean excellent) writer
- Confident and polished public speaker
- Knowledge of commercial shipping and/or crisis communications experience
- Excellent team player with great interpersonal skills
- Keen to learn new skills and problem solve on the fly
- Experience delivering senior level media (or other relevant) training programs
- Willing and able to travel internationally (sometimes on short notice)
- Highly organized with abundant common sense and the ability to muck-in and get the job done
- Work well under intense pressure and show initiative during slow periods
- Social media management and monitoring experience would be a significant asset
- Business development experience would be an asset
- Tech skills and website development experience would be an asset
- Right to work in the UK
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