How your CV stacks up
Upload your CV to see how well it fits this job role
?%
CRM Assistant
Introduction
Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our iconic prints to our beautifully curated Interior, Home and Crafting Collections, passion, vision and dynamism are part of our DNA, and that extends to our brilliant team who bring them to life.
Job Purpose
We're looking for a highly organised and detail-oriented CRM Assistant to join our Digital Marketing team. This is an exciting opportunity to support the planning, execution and optimisation of our customer email marketing programme, helping to deliver engaging and personalised communications that drive customer engagement, loyalty and commercial performance.
Working closely with the CRM team, you'll support campaign delivery from briefing through to deployment, while gaining hands-on experience in customer segmentation, testing, reporting and email marketing best practice.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Job Responsibilities
- Support the creation, testing and deployment of CRM email campaigns.
- Assist with customer segmentation, campaign scheduling and quality assurance to ensure emails are accurate and delivered on time.
- Help manage the day-to-day CRM campaign calendar and support key marketing campaigns throughout the year.
- Monitor campaign performance and assist with reporting, sharing insights with the wider team.
- Work collaboratively with teams across Marketing, Creative and Trading to deliver engaging customer communications.
- Stay up to date with CRM and email marketing trends, bringing new ideas and a willingness to learn.
About You
- Enthusiastic, curious and keen to learn.
- Organised and able to manage priorities effectively.
- Customer-focused with an interest in creating great customer experiences.
- Positive team player with a collaborative approach.
- Takes pride in producing accurate, high-quality work.
- Adaptable and excited to develop a career in digital marketing and CRM.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do.
We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location