Olive Tree Consulting Group
CRM Data Assistant
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Role Overview
This role provides essential support to our advisory team as we coordinate a core engagement with our partner, a major UK financial institution. We are looking for someone to manage the details of our CRM system so that our consultants have the right information at hand when they need it. This is a permanent, fully remote position focused on maintaining the integrity and clarity of our professional records.
About the Role
At Olive Tree Consulting, we believe that memory is not a management system. This philosophy extends to how we handle our data. The CRM Data Assistant exists to ensure that the information we hold about people, companies, and historical interactions is accurate, up to date, and easy to find. In a project as large as our current work with a major UK financial partner, the number of records can grow quickly, and without careful attention, they can become cluttered and unreliable.
You will be the guardian of this data. Your work ensures that when a consultant prepares for a meeting, they are looking at the correct history and the right names. This is an entry level role that requires a high degree of focus and a preference for order. It is not about selling or marketing, it is about the quiet, disciplined maintenance of a tool that makes the rest of the firm's work possible.
Responsibilities
- Reviewing new entries in the CRM to ensure they follow our internal formatting and naming conventions.
- Identifying and merging duplicate records for companies and individual contacts.
- Updating contact details based on recent communications or public changes in leadership within our partner organizations.
- Transcribing and logging summary notes from advisory meetings into the appropriate CRM fields.
- Auditing existing data sets to find missing information, such as job titles or professional history.
- Assisting with the generation of simple reports that show the frequency of our interactions with specific teams.
- Checking that all records are tagged correctly according to the project they belong to.
- Helping the team move information from temporary spreadsheets into the formal CRM system.
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Requirements
- A high level of attention to detail and a natural instinct to notice when a piece of information looks incorrect.
- The ability to work independently in a remote environment while staying focused on repetitive tasks.
- Clear and concise writing skills for internal communications and data logging.
- A patient approach to troubleshooting data errors or figuring out why a record is missing information.
- Comfort with technology and a willingness to learn the specific functions of a CRM platform.
- Discretion and a professional attitude when handling sensitive business information.
- The ability to follow specific instructions carefully and ask for clarification when an edge case arises.
Helpful Background
- Experience using spreadsheets like Excel or Google Sheets for school projects or part time work.
- A basic understanding of business structures and why accurate record keeping matters for professional services.
- Previous work in an administrative or data entry role where accuracy was the primary metric of success.
- Education or personal interest in areas that require careful research and documentation.
- Experience coordinating information for a club, volunteer organization, or small business.
What We Offer
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- This is a full time, permanent position that is fully remote.
- Flexibility to work from your own space without the need for a commute.
- A professional and supportive environment where your contribution to the firm's organization is genuinely valued.
- Competitive pay for the entry level market that reflects the importance we place on accurate data management.
- Opportunity to see how a focused advisory firm operates and how we help major institutions solve complex problems through better habits.
About Olive Tree
Olive Tree Consulting Group is a focused advisory practice that helps leadership teams solve recurring management issues. We typically work on the space between strategy and daily execution. A team can have very capable people and still find that decisions keep reopening, priorities stall, or responsibility remains unclear. These are rarely personality problems: they are structural habits that have not kept up with the company's growth.
We favor practical changes over large scale transformation programs. Our work involves looking at how decisions are made, how meetings are run, and how ownership is recorded. We prefer useful written notes and clear ownership over polished presentations and vague alignment. Good advisory work should make things plainer and leave the team with a rhythm they can continue on their own.
The firm is built on the principle that memory is not a management system. We help teams create the smallest possible written record to support their work so that important follow up does not depend on who was in the room or who has the best memory. The goal is a quieter management pattern that makes the existing work easier to lead.
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