Blu Digital
CRM Manager - Ecommerce - Up to £50,000
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About the Role
We're looking for a commercially minded CRM Manager to transform how our client uses customer data, reporting and AI to drive growth across our UK and US business. This is a high-impact role for someone who enjoys building, improving and modernising processes while challenging existing ways of working. You'll own our client's global CRM and lifecycle marketing strategy, creating automated customer journeys across email, SMS and other channels to improve acquisition, retention and customer loyalty.
Responsibilities
- Work closely with marketing, ecommerce, product and leadership teams.
- Turn customer insights into commercial decisions that drive conversion, profitability and lifetime value.
- Lead and develop two direct reports, building a high-performing CRM and data function with a focus on continuous improvement.
- Use platforms such as Klaviyo, HubSpot, Shopify, Zendesk, Polar Analytics and Pan Intelligence.
- Develop reporting frameworks, dashboards and AI-powered automation that enhance efficiency and decision-making.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
- Experience in CRM, lifecycle marketing, customer analytics or growth marketing within an ecommerce or consumer business.
- Strong analytical and commercial skills.
- Confidence in managing projects, influencing stakeholders and improving data quality, governance and marketing technology.
- Passion for using data, technology and AI to deliver measurable business results in a fast-paced environment.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why You'll Love It
If you're passionate about using data, technology and AI to deliver measurable business results in a fast-paced environment, we'd love to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills