Orwins
CRM Manager - FTC
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Job Title: CRM Manager
Contract: Fixed Term, 12 Months
Salary: £40k - £50k (DOE)
Reporting to: Marketing Director
We are looking for a CRM Manager to join our marketing function on a fixed-term basis with genuine longer-term prospects.
This is a hands-on, platform-focused position at the centre of our growth plans. You will take ownership of HubSpot as our CRM and marketing platform, manage campaign delivery across channels, and bring strong SEO capability to help us build visibility in a competitive market.
You will be working as part of a small, senior marketing function, so the ability to operate independently, manage your own workload, and take ownership of your areas matters as much as your technical skills.
What You Will Be Doing
HubSpot and CRM
- Mapping the formal launch roadmap for HubSpot across several firms at different levels of data maturity
- Day-to-day management and optimisation of HubSpot across marketing and BD workflows
- Managing our CRM integration project with our case management system, including coordinating with an external development partner through to go-live and beyond
- Building and maintaining reporting dashboards to track pipeline, campaign performance, and ROI
- Onboarding and supporting internal stakeholders to embed HubSpot into their BD activity
Campaign Management
- Planning, building, and deploying email marketing campaigns end-to-end
- Managing the campaign calendar across multiple business areas
- Maintaining data quality standards and list management within HubSpot
- Supporting content and social activity as part of the broader marketing mix
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Marketing
- General marketing support for campaign activity.
What We Are Looking For
- Demonstrable HubSpot experience - you should be confident working inside the platform, not just familiar with it. We need you to know what would work best for our firm, recommend it and implement it.
- Solid campaign management experience across email and digital channels
- Good working knowledge of on-page SEO
- Strong attention to detail, particularly around data and campaign accuracy
- The ability to manage multiple workstreams and priorities independently
- Clear, professional communication - you will be liaising with senior stakeholders internally and external partners
Nice to have
- Experience in a professional service or B2B environment
- Agency management experience
- Experience managing HubSpot integration projects.
- HubSpot certification
What You Will Get
At Orwins, we invest in our people just as much as our future. Our future is our people. This is a firm where your voice is heard, your contribution is recognised, and your development is taken seriously – not just talked about.
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You will get genuine access to our C-Suite, Senior Partners, leaders and experts from the start, working closely with a team that values expertise, supports each other and takes pride in doing things well. We are growing fast, and the people who join us will grow with us too.
On top of that:
- Fresh and open plan offices
- Flexible hybrid working
- A benefits package that enhances your development, financial security, family and wellbeing and personal life
- A people-focused and collaborative culture that makes coming to work worth it.
Additional Benefits Information
- Annual Leave Entitlements: 25 days, plus Bank Holidays and your Birthday day off (a/l increases with time served!)
- Private Medical Insurance through Vitality
- Cashplan through Medicash
- EAP scheme (open to family members)
- Referral bonuses
- Enhanced wellbeing policies
- Enhanced family friendly policies
- Salary sacrifice pension through NEST
- More free fruit, drinks and regular freebie lunches than you can handle
- CSR events
- Summer and Winter colleague events, celebrating our collective efforts
Orwins is working in partnership with its recruitment partner Cogito Talent for this vacancy. As such you may be contacted by either the Cogito Talent or Orwins recruitment team during the screening phase.
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