Forward Role Recruitment
CRM Marketing Executive
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Forward Role
We are working with one of the country’s leading rapid and ultra-rapid charging networks. Their hubs are popping up in busy travel routes, everyday destinations, and local communities across the UK, making charging more convenient wherever people need it.
It’s a modern, app-led business backed by major infrastructure and energy investors, and scaling fast as demand for EV charging continues to grow.
The role:
You'll support customer engagement and growth through a mix of CRM, content, campaigns, events, and partnerships. With ownership of the HubSpot email programme, you'll help deliver targeted campaigns, optimise customer journeys, and strengthen driver loyalty, while gaining hands-on experience across a wide range of marketing activities in a fast-growing business.
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Responsibilities:
- Own and optimise the CRM and email marketing programme, delivering campaigns and automated journeys that drive engagement, retention, and loyalty.
- Create and support compelling content across digital channels, from planning and shoot coordination to proofreading and brand consistency.
- Help deliver standout events, site launches, and local activations that bring the brand to life.
- Support key partnerships, fleet onboarding, and loyalty initiatives, ensuring a seamless customer experience and strong long-term engagement.
- Use data and insights to track performance, report on marketing KPIs, and identify opportunities to improve campaigns and customer outcomes.
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What we’re looking for:
- Hands-on experience with CRM and email marketing tools (HubSpot experience highly desirable)
- Strong written communication skills with a good eye for copy, content, and design quality
- Highly organised and detail-oriented, able to manage multiple projects and priorities at once
- Comfortable working with data, producing reports, and translating insights into clear actions
- Proactive, collaborative team player with 1–3 years’ marketing experience and a willingness to get stuck in across a fast-paced business
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