Book Aid International
CRM Project Manager
How you stack up
Upload your CV to see how well it fits this job role
?%
CRM Project Manager
At Book Aid International we share the power of books and help build a more equal future.
Every year we work with our partners worldwide to provide over one million brand-new books which support or establish libraries in communities where people would otherwise have few opportunities to read.
We are now seeking a temporary experienced CRM Project Manager to play a pivotal role in strengthening our operations.
This is an exciting opportunity to lead a focused, high-impact project that will shape the way we capture, manage and utilise information across multiple teams. Working closely with colleagues across the organisation, you will lead a full discovery and selection process for a new Customer Relationship Management system, ensuring it meets both our operational needs and long-term strategic ambitions.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Reporting to the Head of Programmes & Partnerships, you will take ownership of the project from the outset - defining scope and success criteria, mapping current processes, identifying opportunities for improvement and translating organisational needs into clear functional and technical requirements. You will research and evaluate CRM solutions suitable for the charity sector, coordinate supplier demonstrations and guide internal stakeholders through a robust and informed decision-making process.
This role is ideal for someone who combines strong project management expertise with a deep understanding of CRM systems and the not-for-profit environment. You’ll bring a sharp analytical mindset, excellent communication and stakeholder engagement skills (including with colleagues who do not have a technical background), and the confidence to lead workshops, challenge assumptions and drive clarity from complexity.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you are a detail-oriented, inquisitive project manager with experience delivering a range of CRM or systems discovery projects, particularly within the charity sector, we’d love to hear from you.
Please click on the apply button to access and view the full role description.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location