BCD
CSS TSSM Travel Technology Program Manager
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CSS TSSM Travel Technology Program Manager
CSS TSSM Travel Technology Program Manager
About the Role
Start your journey with BCD: Grow, connect, collaborate, and celebrate with our global team.
This full-time, remote role (based in the United Kingdom, Italy, Poland, or Spain) requires:
- If you live in the Warsaw area, 50% in-office time is needed monthly.
- If you live in the Kraków or Rzeszów areas in Poland, you must work at least one day in-office per week.
The CSS TSSM Travel Technology Program Manager is accountable for:
- Assessing incidents and determining a solution approach
- Understanding requests for changes and identifying the best path forward
- Applying comprehensive solutions to resolve business problems
You will:
- Proactively identify opportunities for improvements
- Coordinate with and lead your team
Responsibilities
As this Program Manager, you will:
- Logically assess errors, replicate issues, or test scenarios
- Execute small to highly complex configuration changes (across multiple systems, varying logics, interactions, and dependencies)
- Perform benefit and risk analysis on scenarios with many variables
- Deliver excellent customer service while developing customer-centric communication
- Conduct trainings and presentations for external customers
- Participate in shift planning for the virtual team, aligning with senior management
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Requirements
Advanced Ex Role Requirements
- Required: Advanced experience in corporate travel industry
- Required: Advanced experience in travel technology, especially Concur travel tools
- Required: Project management experience
- Advanced knowledge of: GDS systems such as Sabre or Amadeus
Soft Skills & Communication
- Excellent spoken and written communication skills in English
- Experience in collaborative & international workspaces
What We Offer
At BCD Travel, we empower careers, celebrate growth, and value work-life balance. Here’s what you gain:
- Flexibility:
- Define your working hours
- Work-from-home or remote opportunities
- Development:
- Opportunities to level up your skills & career
- Generous time off to reset and recharge
- Wellbeing:
- Fair compensation, with mental, physical, and financial wellness tools
- Industry Perks:
- Exclusive travel discounts
- Inclusivity & Diversity:
- A truly inclusive workplace where diversity is celebrated
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About Us
BCD drives smarter travel, helping companies save costs and retain talent through digital innovation. Our 15,000+ global team supports 170+ countries, offering:
- Sustainable business travel solutions
- Consultancy, meetings & events management
In 2024, BCD achieved $22.9 billion in sales. Learn more: www.bcdtravel.com.
Stay connected:
Salary Range (Annual Gross)
We believe in fair pay, free from barriers like salary history. Here’s the band for 2025:
- Spain: €44,000 – €55,000
- Poland: PLN 170,000 – PLN 189,000
- Italy: €40,000 – €45,000
Flexible to individual qualifications/experience and aligned with EU pay transparency.
Ready to Join?
Apply today—we welcome imperfect matches. If accessibility challenges arise, reach us at careers@bcdtravel.com.
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