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Job Description: Project Coordinator
Job purpose:
The main purpose of the Project Coordinator's role is to provide support to the Global Project Management team with the planning, execution, monitoring, and close out of clinical trial distribution projects within a GMP Depot network.
Key skills:
- Highly organized
- Thorough attention to detail
- Ability to work under pressure
- Ability to prioritize workload to meet delivery dates
- Good communication skills
- Proficient in Microsoft Excel and Word
Main duties and responsibilities
- Provide support to the project management team, internal operational teams, and the customer.
- Take responsibility for tasks delegated by the project manager, Team Lead, or Department manager.
- Support the project manager to achieve key milestones in study set-up, maintenance, and close out.
- Draft project-related documents for operational departments (Depot, Customer Service & Logistics) to ensure adequate handling of patient shipments and adherence to project-specific requirements (product and temperature conditions).
- Set up Marken internal systems to ensure (inventory management & Maestro bookings).
- Participate in meetings and telephone conferences led by the project manager.
- Initiates follow-up requests to ensure client requests or issues are completed promptly.
- Ensure Turn-Around Times are met for receipt of new and returned product.
- Detailed tracking of returned product and priority shipments.
- Create and maintain trackers as required internal / external.
- Support with billing activities.
- Support with KPI metrics.
- The project coordinator can take over full project management responsibilities for some projects as agreed with their line manager.
- Outside of client project support, the Project Coordinator is expected to be an engaged member of the Project Management team, contributing to training, business process documentation, departmental activities, and the similar which will improve the department, and Marken, over time.
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Requirements:
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project)
- Ability to multi-task and prioritize
- Ability to communicate effectively with clients and manage multiple projects.
- Strong communication skills with fluent written and spoken English.
- Strong work ethics
- Ability to adapt to changes
- Experience in a supportive function/role ideally in the Clinical Trial Industry, e.g. Clinical Trial Assistant.
- Associate's Degree with 2+ years of experience.
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Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger, and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.
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