JPMorgan Chase & Co.
Custody Asset Servicing Senior Associate
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Come join the team that is advancing our Corporate Investment Banking - Asset Services for one of the world’s most innovative banks and build your career in Asset Services that values creativity and excellence.
As a Custody Asset Servicing Senior Associate within the Operational Readiness team, you will be responsible for managing all corporate and income related events across all asset classes for collections, announcement capture, corporate actions processing, income processing, proxy and controls, entitlement completion and payment processing, claims management. You will play a senior role in strategic implementations for the department, ensuring seamless technology rollouts to minimise risk to the department
Job responsibilities
- Ensure timely and accurate completion of Controls, Checks, Instructions, and Queries
- Manage group email boxes and internal enquiry management tools to ensure queries are resolved and responded to within a timeframe and manner sensitive to the urgency of the event, and in accordance with prescribed service levels
- Work with Product, Network Management, Sub custodians and vendors to resolve day-to-day issues identified through daily operations and enquiry management
- Manage your individual workload to ensure individual, team and departmental deadlines and objectives are met
- Review and, where necessary, update existing processes or procedures to minimize risk and improve the operational environment
- Provide support, guidance and training to share knowledge and strengthen the team to enhance global client experience
- Take full responsibility for adherence to all departmental procedures, policies, checkpoints and controls
- Assist the Senior Manager in the day-to-day management of the instruction process ensuring effective workload balancing for team members
- Review all manual Controls for Timely Execution and Checks for accuracy
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Required qualifications, skills and capabilities
- Financial Services background essential, within a Custody or Investment Bank Corporate Actions environment
- Successful performance in a risk-based environment with a proven track record of risk reduction
- Results based experience demonstrating strategic and analytical thinking
- Track record of working in a changing environment with the experience of learning, documenting and implementing new processes efficiently
- Experience of communicating both oral and written to management, clients and colleagues
Preferred qualifications, skills and capabilities
- Experience of testing / delivering Asset Servicing operating
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
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We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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