JPMorgan Chase & Co.
Custody Operations Business Manager - Associate
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Join Global Finance & Business Management which works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
As an Associate within The Global Custody Operations Business Management team, you will play a key role in the successful delivery and management of Operations strategies. You will work closely with the Global Head of Custody Operations and their Leadership Team to deliver outstanding Business Management support across Operations updates, business reviews and data analysis.
Job responsibilities
- Organize complex information in a strategic and compelling way, analyzing complex data sets to facilitate insights for senior management decision making
- Maintain and track objectives, as well as the corresponding key results, ensuring alignment to the wider Securities Services Operations strategic priorities
- Craft and develop organizational communication strategies for global townhalls and keynote events, for an organization spanning over 1,500 colleagues
- Develop comprehensive materials for business reviews and strategic working sessions, demonstrating our organizational success within senior CIB Forums, incorporating business metrics, financial performance, and updates on key initiatives and results
- Create ad-hoc analysis and presentations for a wide range of senior management, ensuring key priorities and messaging is conveyed
- Drive cross line of business initiatives, with a focus on the development and support of our AI Book of Work and wider transformation initiatives, maintaining a strategic link to the operational goals and requirements of the business
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Required qualifications, capabilities and skills
- Previous product knowledge and/or prior Financial Management, Business Management, or Chief Operating Office experience
- Strong communication skills with the ability to work effectively with all levels of employees, including senior management
- Ability to thrive in a fast-paced, matrixed environment with multiple assignments, stringent deadlines and changing priorities
- Inquisitive, enthusiastic, and diligent, and capable of challenging peers
- Strong proficiency with PowerPoint, Word, Excel, Outlook
Preferred qualifications, capabilities, and skills
- Bachelor’s degree in Business, Finance, Accounting or a related discipline
- Software skills e.g., SharePoint, Teams, Tableau and Alteryx Suite
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
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We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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