Custom Program Assistant (London, England)

Inclusion is a driving passion of our organization. We are committed to building a community where the thoughts and opinions of all team members are valued and contribute to our collective success, just as we build programmes with the same focus. If you share our unwavering commitment to Inclusive Excellence and want to join a community that actively strives to improve in all that we do, IFSA is the place for you.

Learn more about IFSA at https://www.ifsa-butler.org/

In This Position, Your Responsibilities Would Include

Cultural and Social Integration:

Act as an ambassador for IFSA and the country and share enthusiasm for local culture. Help students feel welcome andassistwith understanding the local culture and environment. Support students with practical tasks such as navigating public transport and getting a phone plan if necessary.

Ongoing Programme Support

Accompany students to activities, events, and excursions, including activities outside of London. Ensure classroom spaces are properly equipped.

Incident Management And Reporting

Manage student incidents through IFSA’s CRM, SalesForce , and liaising with the CustomProgrammeCoordinator and Director. Ensure students have downloaded and registered on the Alert Media App.

Financial Management And Post-Programme Review

Document all spending, save receipts, and prepare a spending report. Create a post-programmedocument outlining what went well (WWW) and what could be even better if (EBI).

Emergency Response And Student Welfare

Attend and review relevant training materials - including Health and Safety 101, Prevent, and Emergency Response. Contribute to emergency response and student incident management based on established protocols.

Requirements

One - two years of work experience. Contagious enthusiasm for IFSA’s mission, vision and commitments. Sound organisational and project management skills. Success in engaging with and supporting students with diverse lived experiences including students of color, students with mental and physical disabilities, first-generation college students, and LGBTQIA+ students. An ability to respond calmly and professionally to emergency situations. General knowledge of university system and student life in England. The legal right to work in the UK.

We know there are great candidates who won’t check all of these boxes, and we also know you might bring important perspectives, experiences and skills that we haven’t considered. If this describes you, please don’t hesitate to apply and tell us about yourself.

Physical and Work Environment

Working on a computer, placing phone/video calls. Required to navigate and travel around the city and for excursions, potentially outdoors in the heat Occasional physical activities such as arranging chairs/tables in conference room settings. Some work on the weekend or in the evening, depending on scheduled activities.

To Apply

To apply, please submit your cover letter and CV for this position via IFSA’s career page: https://www.ifsa-butler.org/connect-with-us/ifsa-job-openings/

In your cover letter, offer a compelling “Why” statement as to your suitability to the role using the job responsibilities and organizational commitments as a framework.

Review of applications will begin immediately, and the position will remain open until filled.

IFSA is an equal opportunity employer, and our hiring process is inclusive of all genders and gender expressions, races and ethnicities, ages, religions and sexualities as well as veterans and people with disabilities.