Boots UK
Customer Advisor
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£13.02–£15.10/hr (London locations) // [Hourly rates: £13.02–£15.10,-adjusted to £15.10 after 6 months]
Customer Advisor | Scotch Thoroughbred Chain
A great opportunity—whether it’s your first job or you’re seeking a new challenge in retail.
About the Role
Reporting to the Assistant/Store Manager, you’ll work onsite handling customer-facing tasks, including:
-
Customer service
- Consciously listen, advise, and recommend our products to improve shopping experiences
- Promote in-store offers and loyalty schemes
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Store operations
- Support on tills, stock rotation, or backshop tasks
- Maintain presentation, and hygiene standards
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Teamwork
- Collaborate with colleagues to ensure a polished, welcoming environment
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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Training included: Award-winning programme (Institute of Customer Service-accredited)
What You’ll Need
We provide full training, so passion and enthusiasm matter more than experience. Essential qualities:
✔ Thriving in fast-paced, varied roles ✔ Clear communication & active listening ✔ Enjoyment of teamwork & positivity ✔ Proud to represent Boots’ values in every interaction
*—*Help our customers find the right products for them.
Nice if you have (but not required):
- Customer service or retail experience
What We Offer
✅ Retirement Savings Plan ✅ Discretionary annual bonus ✅ Generous discounts for employees ✅ Enhanced leave (maternity, paternity, adoption) ✅ Flexible benefits scheme ✅ Free 24/7 counselling (TELUS Health EAP)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Full range: boots.jobs/reward
Why Boots?
A welcoming, inclusive workplace where everyone can thrive—owned by human-centred diversity.
“With you, we #ChangeForTheBetter”
Next Steps
Shortlist applicants receive an in-store interview within 14 days.
📌 Part-time or job share discussed for full-time roles. 🆕 Reasonable adjustments offered throughout the process. Apply or ask questions: [your.apply.webヴjob-id/here].
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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