Haven
Customer Advisor
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Customer Ownership Advisor
Position
Customer Ownership Advisor – Part Time / Fixed Term Contract
Pay Rates
£12.71 per hour – Plus commission!
About the Role
We’re looking for a friendly, proactive Customer Ownership Advisor to join our Caravan Sales Showground team. As a Customer Ownership Advisor, you’ll be the welcoming face of Haven during our busiest times, connecting with visitors and helping them explore the possibility of owning their own holiday home.
No experience is necessary—we’ll train you!
Responsibilities
Core Tasks
- Be the welcoming presence on the showground, ensuring every visitor feels at home
- Start friendly, natural conversations with holidaymakers to understand their interests
- Identify guests who could benefit from learning more about owning a holiday home at Haven
- Work with the sales team to capture interest and organise follow-ups with our Holiday Home Advisors
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Day-to-Day Duties
- Greet and engage with every visitor in a warm, approachable way
- Spot opportunities for meaningful interactions and guide potential customers towards specialist advisors
- Assist in scheduling appointments for our sales team to build relationships further
This isn’t a hard sell role—you’re the first friendly step, creating connections and opening doors for our advisors.
Requirements
We’re looking for someone who:
- Loves talking to people and making them feel comfortable
- Can spot opportunities and start engaging conversations naturally
- Is confident, enthusiastic, and naturally engaging
- Is flexible to work Fridays to Sundays during peak holiday periods
- Has a collaborative mindset, working closely with our Holiday Home Advisors
- (No sales experience required!)
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What We Offer
- An inclusive, supportive work environment
- Comprehensive training and ongoing support
- Career development opportunities, including fully funded qualifications
- Exclusive team perks, including:
- Up to 50% off on-park dining
- 20% discounts on Haven Holidays and in-store purchases
- Free access to all Haven facilities
- Savings at national brands and retailers
- Much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all backgrounds.
Application Process:
- Click "Apply Now" and complete the quick 5-minute questions
- A member of our team will follow up shortly after
For support or adjustments during the application process, contact: resourcingteam@bourne-leisure.co.uk
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