Boots UK
Customer Advisor
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Customer Advisor Role (Boots) – Hourly Rate: £13.02–£15.10 ascending to £15.10
Joining Boots as a Customer Advisor offers an exciting start to your career, whether you’re entering the workforce for the first time or looking for a new challenge in retail.
About The Role
As a Customer Advisor, you’ll primarily work onsite under the supervision of the Assistant Store Manager or Store Manager. Your duties may include:
- Customer service at tills, providing friendly advice, problem-solving, and assisting with transactions.
- Promoting and explaining our customer schemes, ensuring they understand offers and benefits.
- Maintaining store operations, which includes:
- Displaying products attractively.
- Ensuring smooth service at the checkout.
- Managing stock in the back of store where necessary.
- Collaborating with the team to create a welcoming and well-maintained shopping environment.
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You’ll receive award-winning training, accredited by the Institute of Customer Service, to help you succeed in the role.
What You’ll Need To Have
We provide full training, but a successful candidate should thrive in:
- Fast-paced, varied environments.
- Effective communication, with strong listening skills.
- Teamwork and collaboration, fostering a supportive team dynamic.
- Attention to detail, from small gestures that enhance customer interactions.
- Mutual respect for our brand, with pride in being a trusted Boots representative.
Desirable Skills
While not essential, experience in customer care or retail service will be beneficial.
Our Benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts (including on products and services)
- Enhanced pregnancy pay and gift cards for pursuing or adoptive parents
- Flexible benefits scheme
- Free, 24/7 counselling support through TELUS Health (our Employee Assistance Programme)
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Further benefits customisable to you can be explored at boots.jobs/rewards.
Why Boots?
Boots champions a supportive, inclusive workplace where colleagues can flourish. We’re a diverse, equal opportunity employer and deeply committed to fostering respect, fairness, and belonging for all. Together, you’ll play a key role in shaping the future of Boots.
What’s Next?
If your application stands out, you’ll be invited for an in-store interview within 14 days.
Note: For full-time listings, we’re open to discussing part-time or job share arrangements. Reasonable adjustments will be made to accommodate your needs during the application or interview process.
Apply now to begin your journey!
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Jessica, London
Skills