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Customer Advisor - Argos
Customer Advisor – Argos Store Role
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products, offering unforgettable ease to shop or collect orders.
As a Customer Advisor, you’ll play a key role in delivering the very best experience for our customers when they visit our stores, both in-store and at the collection counter.
Eligibility Criteria
To apply for this role, you must:
- Be above the school-leaver age in the UK (Reference)
- Have right to work eligibility in the UK
- Most roles are part-time, working across varied shifts, including weekdays and weekends. Hours are flexible and may vary weekly, depending on your availability.
What You’ll Be Doing
To ensure our customers have the best shopping experience, your responsibilities include:
- Delivering excellent customer service on the tills, digital screens in-store, and at the collection counter
- Collecting products from stock to fulfil customer orders
- Handling payments, providing information on Argos’ financial services where relevant, and processing refunds
- Being present on the shop floor, assisting customers with questions and offering advice on a wide range of products
- Supporting in the stock room when the store is quieter
- Building deep knowledge of our products, services, and promotions to help provide relevant recommendations
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What Makes a Great Argos Colleague?
We’re looking for individuals who embody the following traits:
- Friendly, welcoming, and genuinely enthusiastic about helping customers
- Comfortable discussing Argos’ financial services with customers when applicable
- Energised by a fast-paced, physical, and high-energy work environment while thriving in team settings
- Willing to work flexibly and productively to the highest standards—opportunities will be provided to learn and develop across various roles
- Embraces digital tools and technology to enhance their performance
- Attention to detail, including maintaining a clean, tidy, and customer-friendly store environment
Why Work for Argos?
We value our colleagues and offer market-leading benefits and training, including:
Practical Rewards & Perks
- Discount card: 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks—increasing to 15% off at Sainsbury’s every Friday and Saturday
- Free food and hot drinks available for colleagues in all stores
- Generous holiday entitlement—based on hours worked, plus maternity and paternity leave
- Pension: Our company will match 4–7.5% of your pension contributions
Financial & Social Benefits
- Sainsbury’s share scheme: Purchase shares at discounted rates
- Enhanced shopping discounts: Special offers on gym memberships, dining, holidays, retail vouchers, and more
Support & Wellbeing
- Free access to a confidential Employee Assistance Programme, offering guidance on lifestyle, wellbeing, and professional issues
- Inclusive work environment with tailored support for colleagues with families, carers, or disabilities
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Important Notes
- Vacancies fill quickly: We encourage applicants to submit their CVs at the earliest opportunity to avoid disappointment.
- Store enquiries: For updates on your application, contact the specific store you’ve applied to—find contact details here.
- Need support? If you require reasonable adjustments during the process, please let us know, and we’ll support you in whichever way we can.
Argos’ Commitment to Inclusivity
We are a truly inclusive retailer, dedicated to ensuring:
- Every colleague can achieve their full potential
- Every customer feels welcome while shopping
To strengthen our commitment:
- We provide discretionary leave for colleagues with family responsibilities and carers.
- Colleague networks foster representation, helping to remove barriers and facilitate growth.
- Development opportunities include mentorship, training, and progression pathways.
- Ongoing initiatives and events celebrate diversity, fostering a culture of inclusion and respect.
For more on our efforts, visit inclusivity at Argos.
Disability Confident Employer
As a Disability Confident Leader, we prioritise those candidates who most closely match essential criteria through our online assessment. If shortlisted, you’ll receive an interview opportunity.
Thank you for your interest in joining our team!
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