Sainsbury's
Customer Advisor - Argos
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Customer Advisor - Argos
#Customer Advisor – Working in Our Stores
As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility
To apply, you must:
- Be of the school-leaver age in your country (check GOV.UK)
- Hold Right to Work eligibility in the UK
Most roles are part-time, operating across various shifts—weekdays and weekends—with hours flexible to suit your availability. Your schedule may vary weekly.
What You’ll Be Doing
Daily responsibilities include:
- Delivering excellent customer service, supporting customers at:
- Checkout desks
- Website screens on the shop floor
- Collection counters
- Collecting products from the stock area for customers
- Processing payments and providing details on financial service offerings for certain products
- Handling refunds efficiently
- Assisting customers on the shop floor with product queries and advice across our diverse range
- Supporting colleagues in the stock room when the store is quieter
Additionally, you’ll:
- Build strong product knowledge, including services and promotions, to offer personalised recommendations
- Work across the store to meet demands, reflecting a flexible and team-oriented approach.
Reasons to use Rodeo
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What Makes a Great Argos Colleague
We’re looking for colleagues who:
- Are friendly and welcoming, with a passion for helping customers
- Are comfortable discussing Argos’ financial services when applicable to product purchases
- Enjoy fast-paced, physical, and energetic environments and thrive as team players
- Embrace flexibility and can maintain a high standard of work across various tasks
- Are always ready to learn, with training opportunities provided for:
- Diverse skills
- Digital tools and technology integration
- Display attention to detail, ensuring the store remains clean, organised, and customer-friendly.
The Rewards of Working for Argos
Our colleagues receive market-leading benefits, including:
-
10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s every Friday and Saturday
-
Free food and hot drinks in all stores
-
Generous holiday entitlement, including maternity and paternity leave
-
Pension matching:
🔸 4–7.5% match on pension contributions
-
Access to the Sainsbury’s Share Scheme, with discounted share purchases
-
Exclusive deals on:
- Gym memberships
- Holidays
- Dinner offers
- Retail vouchers
-
Employee Assistance Programme (EAP), offering free confidential support and guidance
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Diversity, Inclusion, and Support
At Argos, we’re committed to fostering an inclusive environment where:
- Everybody can achieve their full potential
- All customers feel welcome
- Colleagues receive:
- Support and enhanced discretionary leave for those with family commitments or as carers
- Resources for effective role management
- Internal colleague networks to promote representation and eliminate barriers
We celebrate diversity through initiatives and events, prioritising inclusion and respect. Opportunities for growth include:
- Mentorship
- Training and career development pathways
To read more about our commitment visit here
Your Path Forward
⚠️ Note: Vacancies often close quickly, so we highly encourage you to apply at your earliest convenience.
If you need updates on your application, please contact the store nearest to your initial interest. You’ll find all Argos store contact details here.
Disability Confident Leadership
Argos is a Disability Confident Leader—for all candidates, interview opportunities will begin based on:
- Highest scores from an online assessment
- Close alignment with the essential criteria
We’re happy to make reasonable adjustments throughout the application and interview stages. Please contact us should you require support.
Ready to begin your journey at Argos? Explore open opportunities and apply today.
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