The Guildhall Northampton
Customer Advisor (Brackley Library)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Vacancies
Customer Advisor (Brackley Library)
About The Role
You will work as part of a team, where you will use your customer-facing skills to deliver a wide range of frontline LibraryPlus services to a high standard, including the provision of activities and services for communities, children, and families.
As well as joining new borrowers and answering enquiries about books, you will also assist customers with West Northants Council queries such as Blue Badge and concessionary bus pass applications, making this an ideal opportunity for an excellent communicator.
This role will require regular weekend working and candidates will need to be flexible to the business needs of the service, including the ability to travel to other locations as required. This post is full time. The role will be based at Brackley Library.
About You
- Can you provide excellent customer service to all visitors to Brackley Library?
- Are you motivated and enthusiastic with a proactive approach?
- Are you creative and excited about delivering and supporting memorable activities for children and their families?
- Are you passionate about serving your local community and seeking partnerships with local organisations to benefit library customers?
If so, you might be the person we are looking for.
Our benefits
You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About Us
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner.
The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.
If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.
Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
West Northants Council, where careers thrive.
Attached documents
Application Details
Salary: £26,914 - £27,781 (pro rata)
Salary Frequency: Annual
Working Hours: 31
Job Reference: Ref/53/8851
Contract Type: Part Time
Closing Date: 12 July, 2026
Job Category: Libraries
Location: Brackley Library, United Kingdom
Job Posted Date: 30 June, 2026
Additional Information
The following content displays a map of the job's location.
+−
Leaflet | © OpenStreetMap contributors
Apply
Add to watchlist
Print this job
Refer a friend for this job
Your name (required)
Your email address (required)
Receiver name (required)
Your friend's email address (required)
This form is protected by Google reCAPTCHA. By using this form you agree to the Google Privacy Policy and Google Terms of Use.
Spread the word
- Share on Facebook
- Share on X
- Share on LinkedIn
Jobs in the same category
Delivery and Collections Driver
- Location: Booth Meadow House, United Kingdom
- Salary: £24,895 - 25,283
- Contract Type: Casual
- Apply by: 8 July, 2026
- Job Posted Date: 1 July, 2026
Apply
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills