Sainsbury's
Customer and Trading Manager - Convenience
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Customer and Trading Manager - Convenience
Customer & Trading Manager – Food Services
About the Role
As a Customer & Trading Manager in Food Services, you’ll lead a large team across our bakery, deli, pizza counter and more. Your responsibilities will span:
- Ensuring high-quality food preparation
- Managing waste reduction while maintaining high availability and product choice
- Planning efficient staff schedules
- Overseeing team performance
- Supporting colleagues to deliver excellent customer experiences, from teaching customers culinary tips to serving freshly prepared café meals
Your role is at the heart of keeping customers coming back to shop with us by fostering a great in-store experience with consistently high-quality food service.
Leadership & Team Management
Managing in a Sainsbury’s store requires a brilliant role model who:
- Leads from the front, driving team motivation, energy, and performance
- Supports, challenges, and influences colleagues to deliver brilliant service
- Fosters a diverse, motivated, and engaged team passionate about their work
- Drives sales growth for your store through collaborative efforts
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You’ll be a brilliant planner with:
- Exceptional prioritisation skills
- Strong commercial acumen
- Flexibility to support multiple store locations asrequired
While retail experience is not essential, you must bring:
- Inspirational management skills
- Ability to work at pace under pressure
- Responsive and empathetic listening
- Excellent communication skills
- Eagerness to utilise new technology
Company Culture & Our Values
At Sainsbury’s, we pride ourselves on innovation in retail, flexibility, and a focus on individual success within a collaborative culture. Some highlights:
- No rigid dress code – be authentically you
- Great benefits supporting retail leadership:
- Discount benefits: After 12 weeks, enjoy a Sainsbury’s discountrasociation valid for five days each pay period, offering 15% off on shopping, plus 10% off at Sainsbury’s, Argos, and Habitat throughout the year.
- Annual Bonus Scheme: Rewarding individual and team contributions to our success
- Retirement Savings Match: We match contributions up to 7.5%
- Sainsbury’s Sharesave Scheme: Share discounts for longer-term financial growth
- Wealth Management & Cycle to Work Scheme: Opportunities to lease a new bike and equipment
- Exclusive offers on gym memberships, restaurandexperiences, annual retailer vantages, holidays, and vouchers
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Compensation
Salary is dependent upon experience, as well as factors including store size, complexity, and location.
Ready to begin your Sainsbury’s journey? Apply today.
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