Lidl GB
Customer Assistant
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Customer Assistant
Customer Assistant – Lidl (20-Hour Contract)
£13.45 – £14.45 per hour | All shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique—but we also share key values. We’re collaborative, determined, and always ready to support colleagues and customers alike. Are you ready to be part of the team?
About the Role
As a Lidl Customer Assistant, variety is the name of the game. Your days won’t be repetitive—expect a mix of restocking shelves, assisting customers, and keeping the store running smoothly. Pride yourself on maintaining a clean, tidy, and organised shop, while delivering exceptional service to every visitor. Your positive attitude will strengthen team relationships and boost customer satisfaction.
At Lidl, we reward dedication with a competitive hourly wage (plus £2.00/hr bank holiday pay and £3.50/hr night shift premium), plus a generous benefits package to support your well-being—from £30–35 holiday days to pension contributions.
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We foster career growth too. With training and mentorship, you could move into roles like Freshness, Non-Food, or Bakery Specialisation.
Responsibilities
- Act as a Lidl expert, answering customer questions and resolving queries.
- Efficiently handle deliveries as they arrive in-store.
- Provide passionate, excellent customer service.
- Proactively manage bakery stock by baking fresh goods when required.
- Merchandise and maintain middle-aisle Non-Food products to ProPak standards.
Requirements
- Experience working in a fast-paced retail environment.
- Outstanding customer service skills.
- Flexibility to adjust shift timings (early starts, late finishes).
- A positive attitude and adaptability to changing priorities.
- Drive, determination, and passion to make your store a success.
- A polished smile and a welcoming demeanour to inspire your team and customers.
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Benefits
- 30–35 days’ holiday (pro-rated).
- 10% discount on in-store purchases.
- Automatic pension scheme contributions.
- Enhanced family leave benefits.
- Long-service awards.
- Perks tailored to support work-life balance.
"AI tools can help prepare your application—but remember: only genuine responses truly shine. Always reflect your voice."
Culture & Diversity
We champion diversity, equity, and inclusion. Whether you’re from any background or ethnicity, your uniqueness is celebrated. Join a fair, supportive, and respectful team where progress and success are within everyone’s reach.
Ready to contribute? Apply now. Your future at Lidl starts here.
Note: Employment is conditional on satisfactory references and DBS checks (if required).
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