Lidl GB
Customer Assistant
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Customer Assistant – Lidl (35-hour contract)
Pay & Benefits
- £13.45 – £14.45 per hour | 35-hour contract
- various shifts (5am – 11pm)
- 30–35 days’ holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Additional pay for bank holidays (+£2.00/hr) & night shifts (+£3.50/hr)
- Enhanced family leave & long service awards
About the Role
At Lidl, we value collaboration, determination, and a team mindset. As a Customer Assistant, you’ll keep the store bustling with activity—whether it’s restocking shelves, assisting customers, or maintaining high standards of cleanliness. Every shift brings variety, ensuring you’ll never be compliant in a monotonous routine.
We empower our teams to thrive, progress, and reach their ambitions. With the right training, you could specialise in Bakery, Freshness, or Non-Food while building a rewarding career.
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Responsibilities
Your role involves:
- Providing expert customer help with product queries, requests, and transactions
- Efficiently processing store deliveries as they arrive
- Delivering exceptional customer service with a friendly, proactive attitude
- Keeping the bakery stocked with fresh goods daily
- Organising and merchandising non-food products for a great retail experience
Requirements
You’ll need:
- Experience in a fast-paced work environment
- Strong customer service skills
- Flexibility (early starts, late finishes, shift adjustments)
- A positive, team-focused approach
- Drive and passion to ensure smooth operations
- A smile and helpful demeanour that sets the tone for your team
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Why Join Lidl?
You’ll receive a bill-of-health benefits package, including: ✔ Holiday entitlement (30–35 days) ✔ 10% in-store discount ✔ Pension & family support ✔ Recognition for long service ✔ Clear career progression—grow from Assistant to Specialist
Company Culture
Lidl celebrates diversity, equity, and inclusion. We welcome applicants of all backgrounds, fostering a fair, respectful, and collaborative workplace where everyone can succeed.
Next Steps
Ready to get stuck in, build your career, and make a real difference? Apply now
Notes: Employment is conditional on satisfactory references &, if required, a DBS check.
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