Lidl GB
Customer Assistant
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Customer Assistant
# Lidl Customer Assistant | £13.45 - £14.45 per hour | 25 hour contract | All shifts
Summary
- Salary: £13.45 - £14.45 per hour (with increased pay for bank holidays: +£2.00/hour, nights: +£3.50/hour)
- Contract: 25 hours per week
- Holidays: 30-35 days’ (pro rata)
- Pension scheme: Available
- Discount: 10% in-store
- Progression: Opportunities to become a Freshness, Non-Food or Bakery Specialist
About the Role
Everyone at Lidl brings something unique—but there’s also a shared drive to help, collaborate, and succeed together. As a Customer Assistant, you’ll:
- Work in a dynamic environment with no two shifts the same
- Keep the store running—restocking shelves, managing tills, ensuring cleanliness
- Delight customers with excellent, friendly service while maintaining high standards
- Getaccess to competitive pay and a benefits package designed for your well-being.
We’re a supportive team with ambitious goals, and we encourage your growth. With the right training and effort, you could fast-track into specialized roles like Bakery Specialist.
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What You’ll Do
Key Responsibilities
- Answer customer questions, resolve queries, and enhance their shopping experience—making sure they leave happy.
- Work efficiently with deliveries, ensuring goods are stocked and ready for customers.
- Maintain store standards by:
- Keeping shelves stocked in middle aisles (Non-Food products)
- Proactively ensuring refrigerated/g[f]resh sections are tidy
- Bake fresh goods and keep the bakery section well-stocked.
- Assist with merchandise design and flow to create a seamless customer journey.
What You’ll Need
✅ Experience:
- Comfortable working in a fast-paced environment with changing priorities and high demands.
✅ Skills:
- Exceptional customer service—friendly, empathetic, and patient.
- Strong team spirit: able to collaborate, lead by example, and uplift colleagues.
✅ Flexibility:
- Willing to start early, finish late, or adapt to last-minute shifts where needed.
✅ Attitude:
- Upbeat mindset that keeps the entire team motivated.
- A drive to excel—consistently raise standards and contribute to store success.
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What You’ll Receive
📌 Holiday: 30–35 days (prorated if part-time). 🎉 In-Store Discount: 10% off all purchases. ✐ Pension scheme: Included. 👨👩👧👦 Fam: Generous family leave policies. 🏆 Long Service Award: Recognise your commitment with rewards over time.
Bonus: snippets of “more perks” excluded per original brevity—but trust in the inclusion above as the core attractors.
Why Lidl?
We believe in growth, diversity, and fairness.
- Open to all backgrounds—we’re an inclusive and fair-place to average, dream, and dare.
- Encourage personal development, with clear career paths at the touch point.
- Our unmatched support and recognition have earned us loyal customers and teams.
✨ Ready to proove yourself? Apply now to turn that interest into a thriving career.
Additional Notes
- Employment is subject to:
- Approved references.
- Satisfactory Disclosure and Barring Service (DBS) check, if requested.
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