Lidl GB
Customer Assistant
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Customer Assistant
Lidl Customer Assistant
Summary
- £13.45 - £14.45 per hour | 35-hour contract | Various AM and PM shifts
- 30-35 days’ holiday (pro rata)
- 10% in-store discount | Pension scheme
- Additional payment:
- £2.00 per hour for bank holidays
- £3.50 per hour for night shifts
About the Role
Everyone who works at Lidl brings something unique to the table—but we also share a lot in common. We’re collaborative, determined, and always ready to support each other.
As a Lidl Customer Assistant, your shifts will be dynamic. You’ll be responsible for:
- Restocking shelves
- Operating the till
- Maintaining a clean, tidy, and well-organised store
- Delivering friendly, efficient customer service
You’ll take pride in offering exceptional service while driving store success. In return, you’ll enjoy:
- A competitive pay rate based on fair pay structures
- A robust benefits package supporting your well-being
- Opportunities for career progression and skill development
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With the right training, we’ll support your growth, helping you:
- Progress into roles such as Freshness, Non-Food, or Bakery Specialist
- Oversee sections like the bakery and Non-Food aisles
Responsibilities
You’ll be responsible for:
- Being a Lidl expert, assisting customers with their questions and queries
- Efficiently managing deliveries as they arrive
- Ensuring excellent customer service
- Proactively replenishing the bakery with fresh goods
- Organising and merchandising Non-Food products in the middle aisles
Requirements
To thrive in this role, you’ll bring:
- Experience working in a fast-paced environment
- Strong customer service skills
- Flexibility to start shifts early or work late
- A positive attitude toward adapting to changing priorities
- Drive and passion to contribute to store success
- A friendly, professional approach that fosters teamwork and customer trust
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Benefits
For your commitment, we’ll provide:
- 30–35 days holiday per year (pro rata)
- A 10% in-store discount for all products
- Access to a pension scheme
- Enhanced family leave support
- Long service awards for loyalty and dedication
- Additional perks tailored to your well-being and lifestyle
Key Message from Lidl
While AI tools (such as ChatGPT or Gemini) can help with applications, human honesty stands out. genuine responses reflect your unique personality.
We value diversity, equity, and inclusion, and welcome applicants from diverse backgrounds. Join us in a vibrant, inclusive, and fair environment where individuality is celebrated.
Ready to make an impact? Apply now and find your place at Lidl.
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