Lidl GB
Customer Assistant
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Customer Assistant
Customer Assistant (Part-Time Contract) – Lidl
£13.45 – £14.45 per hour | 10–30 hours/week | 30–35 days’ holiday (pro rata) | 10% retailer discount | Pension scheme
About the Role
Everyone at Lidl brings something unique to the table—but we’re also team players who support each other.
As a Customer Assistant in our busy retail environment, it’s your chance to be active, empowered, and involved in every aspect of our store. You’ll enjoy variety in your tasks—whether restocking shelves, assisting at the till, or ensuring the store runs smoothly. Take pride in keeping spaces clean, organised, and welcoming, while delivering exceptional service to our customers.
In return, we offer:
- A competitive hourly wage (plus £2.00 extra for bank holidays and £3.50 extra for night shifts)
- A generous benefits package designed around your well-being
- Opportunities to progress and specialise, supporting you in growing your career with us—keen eyes may spot paths to Freshness, Non-Food, or Bakery Specialist roles
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What You’ll Do
- Become a go-to Lidl expert, helping customers with every queries, questions, and special requests
- Work efficiently with deliveries as they arrive, ensuring smooth stock rotation
- Deliver exceptional customer service with passion and dedication
- Maintain fast-turnover areas like the bakery (including baking fresh goods)
- Expertly merchandise and organise non-food middle aisles to create an inviting shop experience
What You Need
- Experience thriving in a fast-paced, team-driven environment
- A track record of exceptional customer service—every interaction counts
- Flexibility to adapt to early starts or late finishes, as required by the store
- A positive and resilient attitude when priorities shift quickly
- Relentless energy, initiative, and pride in (and beyond) a job well done
- The ability to smile, engage, and inspire team morale while meeting customer needs
What You’ll Receive
We reward hard work with fantastic benefits—both to recognise what you bring and support what’s important out of work:
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- 30–35 days holiday (pro-rata tax-free)
- 10% staff discount on in-store purchases, including food and fill-ups
- Full access to our automatic pension scheme
- Enhanced family leave policy
- Long service awards to recognise loyalty
- A host of perks you’ll discover as a team member (plus much more!)
Why Join Us?
We’re serious about professional development so you can take the next step in your career. Your commitment matters—we’re a supportive, united team eager to help each other grow.
We value diversity, equity, and inclusion and encourage applications from all backgrounds. At Lidl, individuality is celebrated, and everyone feels their contribution counts.
When you’re ready to get stuck in and make a difference in a role where your efforts are truly seen, find your place on our team today.
Please note: your employment is conditional upon satisfactory reference checks and, if required, completion of a Disclosure and Barring Service (DBS) check.
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