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Customer Assistant
Lidl Customer Assistant – Contract Position
Summary £13.45 - £14.45 per hour | 10-16 hour contract | AM shifts including weekends | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
About the Role
Everyone who works at Lidl brings something fresh to the team—but let’s be honest, there’s a lot we all share: a collaborative spirit, determination, and a willingness to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts will be the same. From restocking shelves to handling the till or keeping the bakery running, you’ll stay busy, boost store performance, and never get bored. You’ll take pride in ensuring everything runs smoothly—from keeping the store spotless and organised to working closely with your team. Most importantly, you’ll ensure every customer leaves happy.
In return, Lidl offers:
- Competitive pay (with £2.00/hour for bank holidays + £3.50/hour for nights)
- A generous benefits package supporting your well-being
- Opportunities to progress in your career, possibly specialising in Freshness, Non-Food, or Bakery
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What You’ll Do
- Act as a Lidl expert, helping customers with questions, requests, or concerns
- Manage store deliveries efficiently
- Deliver excellent customer service with enthusiasm
- Top up the bakery with fresh goods
- Merchandise Non-Food products (middle aisles) and maintain presentation
What You’ll Need
- Experience working in a fast-paced environment
- Exceptional customer service skills
- Flexibility (early starts/late finishes as needed)
- Ability to adapt quickly to shifting priorities
- Drive, determination, and a positive attitude
- A natural smile and friendly demeanour to inspire teamwork and delight customers
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What You’ll Receive
✅ 30-35 days holiday (pro rata) ✅ 10% in-store discount on all purchases ✅ Pension scheme ✅ Enhanced family leave ✅ Long service awards ✅ Plus extra perks to match your efforts
Pro Tip: While AI tools (like ChatGPT) can help prepare for your interview, Lidl’s team can notice genuine responses. Focus on showcasing your unique self—the applications that stand out?
Join Our Commitment to Diversity, Equity & Inclusion Lidl embraces applicants from all backgrounds. We celebrate individuality and foster a fair, respectful, and inclusive workplace.
Ready to get started? Apply now at Lidl Careers.
Note: Employment is conditional on satisfactory references and, if required, a DBS check.
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