Lidl GB
Customer Assistant
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Customer Assistant
#Lidl Customer Assistant – Full-Time Contract
Summary
- Hourly pay: £13.45 – £14.45
- Hours: 35/week contract (flexible shifts, including weekends)
- Holiday: 30–35 days (pro rata)
- Discount: 10% in-store discount
- Pension: Available scheme
- Bank/Nights: £2.00/hr bonus for bank holidays; £3.50/hr for nights
Bringing fresh delivers to customers every day.
About the Role
At Lidl, we’re collaborative, determined, and thrive as a team. As a Customer Assistant, you’ll contribute your unique skills while never being short of support. Every shift is different—restock shelves, handle till operations, and keep the store immaculate. Consistently deliver great service to ensure customers and colleagues want to return.
Learn and grow with us. From starting as a Customer Assistant, you could specialise in Freshness, Non-Food, or Bakery with the right training and ambition.
Your Responsibilities
- Be a Lidl product expert, answering customer questions and guiding shoppers effectively.
- Efficiently process deliveries as they arrive on-floor.
- Commit to stellar customer service, handling queries with enthusiasm and professionalism.
- Ensure the bakery section stays fresh, restocking and preparing goods to order.
- Organise and present Non-Food products (e.g., cleaning supplies, pet care) knowledgeably.
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What You’ll Bring
- Experience in or comfort with a fast-paced environment.
- Strong interpersonal skills—perfect for retail, receptive to constant guidance.
- Flexibility to manage early starts, extended finishing times if needed.
- Willingness to tackle dynamic priorities and adapt assertively.
- A positive attitude, proactive mindset, and willingness to drive team and store success.
- Dignity through friendliness—smiling and motivating both staff and customers daily.
Benefits at Lidl
- 30–35 days’ holiday (annual leave adjusted for part-time hours).
- 10% store discount on grocery purchases for employees and their families (subject to terms).
- Pension scheme to secure your long-term financial future.
- Enhanced family leave, supporting working parents.
- Long-service awards to recognise loyalty.
- Industry-leading benefits, including peer support training initiatives. We back employees every step of the way.
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Join Us
Our values prioritise diversity, equity, and inclusion. Applications from all backgrounds are warmly welcomed—that’s how we continue to build a true team.
Are you ready for an exciting job where hard work pays off? Apply now and help us serve your community every day.
P.S. Your offer of employment depends on verified references and a satisfactory Disclosure and Barring Service check if required.
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