Lidl GB
Customer Assistant
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Customer Assistant
Customer Assistant (Retail) – Part-Time Contract Position
Key Details
- Pay rate: £13.45 - £14.45 per hour
- Contract: 16-hour shifts | PM shifts
- Holiday: 30-35 days (pro rata)
- Discount: 10% in-store discount
- Pension: Available
- Pay enhancements: +£2.00/hr for bank holidays, +£3.50/hr for nights
About the Role
At Lidl, we thrive on collaboration, determination, and teamwork—just like you. As a Customer Assistant, your day will never be routine. You’ll contribute to a vibrant, fast-paced environment where every role makes a difference, from restocking shelves to operating tills, ensuring a friendly and efficient customer experience.
You’ll take pride in maintaining a spotless, well-organised store, supporting colleagues, and delivering consistently exceptional service. Whether it’s working behind the scenes or directly with customers, your dedication will be the backbone of our daily operations.
What You’ll Do
- Provide customer-focused support, answering questions and ensuring every interaction is positive
- Efficiently manage deliveries as they arrive in store
- Deliver exceptional customer service, embodying Lidl’s commitment to high standards
- Maintain freshness by replenishing goods and ensuring bakery products are always up to scratch
- Organise and stock Non-Food aisle products, keeping the store visually appealing and functional
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Key Requirements
- Experience of working in a fast-paced environment
- Exceptional customer service skills
- Ability to adjust to changing priorities and adapt to different tasks
- Flexibility in shift timing (early starts or late finishes)
- A proactive, hardworking attitude with enthusiasm for retail success
- Positive energy—smile, communicate warmly, and inspire the team
Why Join Lidl?
- Generous benefits: 30-35 days holiday, wellness perks, and family-friendly policies
- IN-Store reward: 10% employee discount on all purchases
- Career growth: Training opportunities to progress into specialisations like Freshness, Non-Food, or Bakery roles
- Supportive culture: We champion your development here so you can thrive
- A fair and inclusive workplace where everyone’s unique talent is valued
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Connecting with Us
Good chat is personal. No AI tools If you’re applying with the help of AI-generated responses, remember: our team spots them easily. Your most successful application (and interview) will feel authentic and reflect your own voice. Celebrate what makes you unique and own it.
Lidl celebrates diversity, equity, and inclusion. Join our team and be part of a culture where you belong, grow, and contribute in a trusting and supportive environment.
Ready to make your mark? Apply now. 🚀
Employment is subject to satisfactory references and, if requested, a Disclosure and Barring Service (DBS) check.
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