Lidl GB
Customer Assistant
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Customer Assistant
Lidl Customer Assistant
Summary
£13.45 - £14.45 per hour | 8-10 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
About Lidl and the Role
Everyone who works at Lidl brings something unique—and while you’re distinct, you’ll quickly realise you share a lot with your team:
- Collaborative
- Determined
- Adaptable and supportive
As a Lidl Customer Assistant, no shift feels like another—you’ll keep the store vibrant, maintain its functionality, and ensure exceptional service for shoppers. Responsibilities range from restocking shelves and managing the checkout to baking fresh goods, merchandising non-food products, and organisation. Your role blends action, energy, and a hands-on approach.
In return, Lidl offers:
- Competitive pay: Basic rate (£13.45–£14.45/hour), plus £2.00/hour for bank holidays and £3.50/hour overnight shifts.
- A generous benefits package including holiday (30–35 days pro-rata), in-store discounts, a pension scheme, and professional development opportunities.
- A culture that champions growth—with training to progress into roles like Freshness Specialist, Non-Food Specialist, or Bakery Specialist.
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Responsibilities
As a Lidl Customer Assistant, you’ll be expected to:
- Serve as a Lidl knowledge expert, assisting customers with questions or requests promptly
- Work efficiently with deliveries as they arrive
- Deliver excellent customer service with genuine enthusiasm
- Proactively maintain fresh goods, including top-ups for the bakery section
- Expertly merchandise and ensure middle aisles of non-food products are neat, well-stocked, and appealing
Requirements
To thrive at Lidl, you should:
- Have hands-on experience in a fast-paced retail/customer service environment
- Boast exceptional interpersonal skills and friendliness—prides yourself on a welcoming demeanour
- Display adaptability and flexibility to meet shifting priorities and early/late shifts
- Demonstrate drive, initiative, and dedication toward improving store performance
- Embrace a positive attitude that both inspires your team and enhances customer service
Benefits
Joining Lidl means:
- 30–35 days’ paid holiday (pro-rated)
- 10% in-store discount on your purchases
- Access to a pension scheme
- Additional perks including enhanced family leave and long-service awards
- Support for your well-being and career progression
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Company Culture
Lidl is committed to fostering an environment that celebrates diversity, equity, and inclusion. We welcome applicants from all backgrounds and strive to ensure our community is fair, respectful, and inclusive. Here, you’ll find opportunity and growth in an atmosphere that prioritises your individuality—while valuing inclusive values at every level.
Join Us
If you’re ready for a rewarding role in retail that keeps you energised while delivering outstanding value to customers, apply today. Be yourself—our team genuinely values authenticity, and applications that shine with personal conviction will stand out.
Note: Employment is contingent on references and, where requested, a Disclosure and Barring Service (DBS) check.
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