Lidl GB
Customer Assistant
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Customer Assistant
Customer Assistant – Lidl
Salary & Benefits
£14.80 – £15.30 per hour | 10-hour contract | 30–35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Enhanced family leave | Long service award | Competitive pay plus £2.00/hr for bank holidays | £3.50/hr for night shifts
About the Role
At Lidl, we hire team players who bring their unique strengths—but we’re all bound by the same values: teamwork, determination, and a willingness to help each other succeed.
As a Lidl Customer Assistant, no two days will ever feel the same. You’ll be on the move—restocking shelves, operating tills, and ensuring our store runs smoothly. You’ll take pride in maintaining clean, organised spaces while delivering exceptional service. Working closely with your colleagues, you’ll ensure every customer feels welcome and valued.
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In return, we provide a generous benefits package, fair pay, and opportunities to grow. With the right training, you could become a Freshness Specialist, Non-Food Expert, or Bakery Specialist—and we’ll be right there with you every step of the way.
Responsibilities
- Be a trusted Lidl expert, helping customers with product knowledge and queries
- Efficiently manage deliveries as they arrive in store
- Provide exceptional customer service with enthusiasm and a helping hand
- Proactively restock the bakery with fresh goods
- Organise and merchandise non-food aisles to maintain an appealing display
Requirements
- Experience working in a fast-paced retail environment
- Strong customer service skills with a focus on teamwork
- Flexibility to start shifts early or work late when needed
- Ability to adapt quickly to changing priorities
- A positive, helpful attitude—smile often, inspire your team, and make every customer’s visit great
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Why Join Lidl?
- Work-life balance: Generous holiday allowance (pro rata)
- Discounts: 10% discount on all in-store purchases
- Support for your future: Training to progress into specialist roles
- Be part of something bigger: Help run a successful store while growing your career
- Diverse, inclusive team: A workplace that celebrates diversity, equity, and inclusion
Employment Conditions
Your employment is conditional upon:
- Satisfactory references
- If required, a DBS check (Disclosure and Barring Service)
Ready to join a team that values hard work, fairness, and real growth? Apply now at Lidl.
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