Lidl GB
Customer Assistant
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Customer Assistant
Customer Assistant – Early & Late Shifts | 20-Hour Contract (£13.45 - £14.45/hour)
Summary of Opportunities
- Hourly rate: £13.45 – £14.45 per hour | Bank holidays: +£2.00/hr | Nights: +£3.50/hr
- Contract hours: 20 hours | Holidays: 30–35 days (pro rata)
- Benefits:
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service awards
About the Role
At Lidl, every team member brings something different—but most importantly, we share a determined, collaborative spirit to help each other (and every customer) succeed.
As a Customer Assistant, your shifts will never feel routine. From restocking shelves and processing till transactions to maintaining a clean, tidy, and organised store, you’ll be part of a bustling team where every detail matters.
In return for your hard work, we offer a competitive pay package, generous benefits, and real opportunities to progress—whether that means specialising in Freshness, Non-Food, or Bakery products or climbing further in your career with us.
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What You’ll Do
- Be a Lidl expert, helping customers with questions, orders, or requests efficiently
- Manage store door deliveries with speed and precision
- Deliver excellent customer service every shift with a smile
- Keep the bakery section stocked by baking fresh goods (no experience required?)
- Merchandise and organise our Non-Food middle aisles to create a seamless shopper experience
What You’ll Need
We’re looking for:
- Experience in fast-paced environments (retail, hospitality, or customer-facing roles)
- Strong customer service skills—think problem-solving, empathy, and getting ahead of needs
- Flexibility for early starts or late finishes (shift patterns are structured but varied)
- Adaptability—priorities change; sometimes this means helping on the checkout line, sometimes in stock prep
- A positive attitude and the drive to make your team’s performance outstanding
- The ability to work well together—whether inspiring colleagues or putting a smile on a customer’s face
What You’ll Receive
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- Competitive pay plus premium rates for bank holidays and evening shifts
- Enhanced benefits including:
- 30–35 days’ paid holiday (pro rata)
- 10% in-store discount
- Access to a pension scheme
- Enhanced family leave and long-service awards
- Career growth: Training pathways to specialise in Freshness, Non-Food, or Bakery—or step into team leadership roles
Why Join Lidl?
Lidl isn’t just an employer—it’s a team with big ambitions. We celebrate individuality and offer:
- Diversity and inclusion: A workplace where everyone belongs
- Supportive culture: Colleagues who lift each other up
- Rainbow of career paths: Start as a Customer Assistant and move up—or into specialist roles
This is more than a job—it’s a way to get stuck in, shape your future, and make a real difference every day.
Apply now and let’s grow together.
⚠️ Important Note: Your employment is contingent on successful reference checks and (if requested) a Disclosure and Barring Service (DBS) check.
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