Lidl GB
Customer Assistant
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Customer Assistant – Lidl (£13.45 - £14.45 per hour | 20-hour contract | 30-35 days’ holiday pro rata)
We’re Lidl—a team of collaborative, determined people who go the extra mile. Every role here brings unique energy, and together we build a supportive, ambitious environment where progress is celebrated.
With no two shifts ever the same, you’ll enjoy dynamism as a Customer Assistant, driving success with energy and enthusiasm.
About the Role
As a Lidl Customer Assistant, you’ll:
- Engage with customers with friendly expert service, assisting with questions, queries, and tailored recommendations.
- Operate efficiently on both till and behind-the-scenes, restocking shelves, managing deliveries, and ensuring seamless operations.
- Prioritise freshness—proactively replenishing bakery goods and maintaining designated Non-Food and middle-aisle displays.
- Enhance customer experience through clean, organised store facilities, showcasing your pride in exemplary standards.
You’ll work closely with colleagues, embodying positivity and dedication to meet evolving priorities.
Key Responsibilities
Be more than just a service provider: stand out as a Lidl specialist by:
- Advising customers with trustworthiness and knowledge about products.
- Processing deliveries efficiently, distributing stock promptly and accurately.
- Exemplifying customer service—going above and beyond to deliver a smile and professional support.
- Topping up the bakery with fresh, appealing goods to meet customer demand.
- Curating a premium shopping experience: merchandising and organising Non-Food and fresh products for clarity and appeal.
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Pride & Ambitions
Lidl invests in its teams to thrive and grow.
- Your training gives you the skills to excel, progressing from a Customer Assistant to specialise in areas like Freshness, Non-Food, or Bakery, where you could be championed for leadership.
- Determined to succeed? Talent, effort, and teamwork will be rewarded.
Your Skills & Attitude (What You’ll Need)
The heart of Lidl lies in its people—so we seek:
- Experience in fast-paced environments with the ability to adapt to priorities.
- Exceptional customer service—confident, approachable, and endlessly responsive.
- Flexibility to adjust shifts early or late, responding to operational needs.
- A positive attitude—worrying on matters and finding solutions.
- Passion and drive—collaborating to turn your store into a success.
- A warm demeanour—smiling to inspire the team and customers alike.
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Compensation & Benefits
| Pay | Hourly rate (based on equal opportunity) +£2.00 for bank holidays +£3.50 for night shifts | |---------|----------------------------------------| | Holiday | 30–35 days per year (calculated pro rata) | | Discount | 10% in-store savings | | Pensions | Access to a pension scheme | | Family Leave | Generous enhanced family leave policy | | Award | Long service recognition programme | | More | Everyday benefits reflecting your hard work |
We Belong to Everyone
At Lidl, diversity is not just embraced—it expands innovation, trust, and cohesion. We’re crafting a workplace reserved for integrity, respect, and equal opportunity, rooted in an ambition to uplift everyone.
Apply now if you’re up for a ** fulfil and fun role—that starts here, where you, your store, and your team shine.** Together, we achieve more.
Please note: Your eligibility is contingent upon reliable references and (if necessary) a Disclosure and Barring Service check. We are careful about who we lead and partner with.
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