Lidl GB
Customer Assistant
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Customer Assistant
Customer Assistant - £14.80 - £15.30 per hour | 20 hour contract
About Lidl
Everyone who works at Lidl brings something unique to the table—but we’re all more alike than different. We’re collaborative, determined, and deeply committed to supporting each other—just like you.
As a Customer Assistant with Lidl, you’ll thrive in a constantly changing environment. From restocking shelves to working the tills, every shift keeps you engaged and our store running efficiently. You’ll take pride in going above and beyond to maintain a clean, tidy, and organised store, collaborating closely with your team and ensuring every customer receives outstanding service.
In return, we offer:
- A competitive hourly rate (based on equal opportunity)
- £2.00/hour premium for bank holidays
- £3.50/hour premium for nights
- A generous benefits package (see below)
We’re not just a team—we’re ambitious, supportive, and committed to helping you grow. With the right training, we’ll help you thrive and even advance your career—whether you train as a Freshness, Non-Food, or Bakery Specialist.
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Key Responsibilities
- Be a trusted Lidl expert, answering customer questions and ensuring a smooth shopping experience
- Handle deliveries efficiently as they arrive in-store
- Deliver exceptional customer service day after day
- Proactively manage bakery restocking on fresh goods
- Merchandise and organise our middle-aisle Non-Food products
Requirements
You’ll need to be:
- Experienced working in a fast-paced environment
- Naturally customer service-oriented
- Flexible to start shifts early or work through late hours
- Adaptable to changing priorities with a positive mindset
- Passionate about upholding high standards of performance
- Friendly and relatable—someone who boosts team morale and energises customers
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** Benefits & Perks**
- 30–35 days’ holiday (pro-rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service awards
- A variety of additional perks
We encourage you to apply if you enjoy flexibility and want to grow in a supportive, inclusive career.
Note: Employment is subject to satisfactory references and a Disclosure and Barring Service check where requested.
“To succeed here, bring your personality and passion—we love hiring the real you, not an AI clone.”
Apply now and find your place at Lidl—where fresh ideas and fresh breadcome together.
Diversity, equity, and inclusion are at the heart of our company. applicants from all backgrounds are encouraged to join a fair, welcoming, and respectful team.
"Make a difference. Get sticky. Go Lidl."
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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