Marks & Spencer
Customer Assistant - Cafe - Glasgow Pollok
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Customer Assistant - Cafe - Glasgow Pollok
M&S Café Team Member – London (Central)
Work Pattern
- Sunday: 10:00 – 14:00
- Monday: 12:00 – 16:00
- Wednesday: 12:00 – 16:00
- Saturday: 12:00 – 16:00
About the Role
Join our M&S Café – the warm and welcoming hub of our store where customers come to recharge. This is a fast-paced, high-pressure role for people who thrive under pressure, deliver exceptional service, and enjoy a varied, dynamic work environment.
You’ll be the essence of our brand:
- A brand ambassador who crafts great food and drink recommendations
- A customer service champion ensuring smooth café operations, even during peak times
- The heart of what makes M&S a 5-star dining destination
Key Responsibilities
- Order Handling & Efficiency
- Utilise our digital tools to take and fulfil orders quickly and accurately.
- Focus on speed and precision while maintaining exceptional food safety standards.
- Stay ahead of queues—our customers expect smooth, fast service, and we deliver.
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Customer Service Excellence
- Deliver five-star service under pressure with a smile and a helping hand.
- Anticipate customer needs and exceed expectations at every turn.
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Teamwork & Adaptability
- Support your colleagues in a fast-paced environment, fostering a high-performance culture.
- Be ready to adapt and flex—this role asks for everyone to step up and help wherever it’s needed most.
What We Bring to the Table
- A rewarding experience in the heart of a vibrant fast-moving retail business.
- A commitment to innovation and purpose: We’re pushing boundaries to create faster, greener, and more inspiring ways of working.
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Why M&S?
Marks & Spencer is leading the retail revolution—blending innovation with timeless values and offering opportunities to shape the future of retail.
- Join a business transformation where every day brings new opportunities to showcase creativity and forward-thinking service.
- Join an inclusive team where we champion diversity, equality, and flexible working arrangements—because we value the full spectrum of talent and ideas.
- Make an immediate impact—every customer interaction counts, and we empower each other to shine.
Are you ready to deliver?</br> Take Your Marks and apply today.
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