Marks and Spencer
Customer Assistant - Cafe - Kingsley Village
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Cafe Customer Assistant
Summary
Position: Cafe Customer Assistant
Work Pattern
Week 1
- Tuesday: 12:30–17:30
- Wednesday: 12:30–17:30
- Friday: 12:30–17:30
- Saturday: 11:30–17:30
Week 2
- Sunday: 12:00–17:00
- Tuesday: 12:30–17:30
- Thursday: 12:30–17:30
- Friday: 11:30–17:30
The Role
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
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You'll act as a brand ambassador, designing great food and drink recommendations while ensuring the café operates smoothly, even during busy hours.
Digital fluency is essential. You’ll use our tools to:
- Take and fulfil orders quickly
- Keep customers moving and satisfied
You’ll thrive under high-pressure conditions, balancing:
- Orders and queues
- Strict food safety standards
- Efficiency and effectiveness
Get help with your application
Your very own career expert that helps elevate your application to the next level.
At M&S, customers don’t wait. You’ll be:
- Fast and focused
- Relentlessly committed to delivering quality under pressure
Collaboration is crucial:
- Support colleagues
- Help maintain high-performance, customer-centred culture
Flexibility is key – respond fast, adapt swiftly, and work with urgency.
This intense role is rewarding for the right person who can thrive in a fast-paced environment. Ready to take on the challenge? Apply today to Take Your Marks.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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