Marks & Spencer
Customer Assistant - Cafe - West Quay
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Customer Assistant - Cafe - West Quay
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge.
About the Role
This is a hands-on, high-pressure role for those who thrive with pace, stay calm under pressure, and still deliver warm, five-star service. As our brand ambassador, you’ll craft great food and drink recommendations while ensuring the café operates smoothly, even during peak periods.
Being digitally confident is essential. You’ll use our tools to take and fulfil orders efficiently, keeping customers moving and satisfied. Efficiency and effectiveness are core to this position—ensuring both impeccable food safety standards and seamless multitasking during busy periods.
At Marks & Spencer, we prioritise speed and relentless focus on delivering quality under pressure. This is a role designed for those who never tire of delivering excellence, day after day.
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Teamwork lies at the heart of our culture. You’ll collaborate closely with colleagues to uphold a high-performance environment that meets customer needs, no matter the chaos.
While flexibility is non-negotiable, the reward is an incredibly dynamic role with plenty of variety.
Are you ready to step up? Take Your Marks and apply today.
Work Pattern
Week 1
- Monday: 10:00–18:00
- Tuesday: 10:00–18:00
- Wednesday: 10:00–18:00
- Thursday: 10:00–18:00
- Saturday: 10:00–18:00
Week 2
- Sunday: 10:00–18:00
- Monday: 10:00–18:00
- Wednesday: 10:00–18:00
- Thursday: 10:00–18:00
- Friday: 10:00–18:00
About Marks & Spencer
M&S is pushing boundaries to lead the industry toward a greener, speedier, more inspiring digital future. We’re revolutionising work, fuelled by our most exciting opportunities yet—and there’s never been a better time to join us.
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Our Commitment
We aim to be an inclusive organisation, infused with trust and admiration from colleagues, customers, and suppliers. From recruitment to daily operations, equality and opportunity are at the forefront. We’re proud to offer smart/flexible working and an Inclusion, Diversity and Equal Opportunities Policy.
Revolutionising Retail
We’re transforming M&S with cutting-edge innovations to redefine retail. Our goal? Delighting customers every single day, blending digital sophistication with deeply personal experiences.
To thrive here, embrace our tools—enhancing every customer touchpoint while evolving with retail’s demands. This is more than a job; it’s your chance to shape the future of shopping.
Discover your Mark today.
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